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Voicemail Pro installation - IP Office Info

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6.4 Housekeeping<br />

Use the Housekeeping tab to:<br />

· Set the duration after which the <strong>Voicemail</strong> <strong>Pro</strong> server deletes messages and recordings automatically.<br />

· Set the default playback order of messages.<br />

The following are the different categories of messages that the housekeeping settings apply to:<br />

· New messages<br />

This status is applied to messages where neither the header nor the message content has been played.<br />

System Preferences: Email<br />

· Old messages<br />

This status is applied to messages where the user has played the message content but has not marked the message as<br />

saved.<br />

· Saved messages<br />

This status is applied to messages that have been marked as saved by the user.<br />

· Unopened messages<br />

This status is used for messages where, in Intuity emulation mode, the user has played the message header but has<br />

not played the message content.<br />

· New recordings<br />

This status is used for recordings that have not been played.<br />

· Old recordings<br />

This status is used for recordings that have been played.<br />

· Deleted messages<br />

This status is used for messages that have been marked as deleted through mailbox access.<br />

Note: The housekeeping deletion settings do not apply to the messages stored on an Exchange server.<br />

To set the housekeeping settings<br />

1.Open the <strong>Voicemail</strong> <strong>Pro</strong> Client application and connect to the voicemail server.<br />

2.From the Administration menu, select Preferences > General.<br />

3.Click the Housekeeping tab.<br />

4.Under Delete after, set the time, in hours, after which you want the respective messages to be deleted automatically.<br />

A value of 0 disables automatic deletion. The actual deletion is performed during the next idle period, that is, when<br />

there are no calls to or from the voicemail server.<br />

5.Under Playback Order, set the order of playback for the respective message types. The available options are First in-<br />

First out (FIFO) and Last in-First out (LIFO). FIFO is the default option.<br />

6.Click OK.<br />

7.Click Save and Make Live and select Yes.<br />

Implementing <strong>Voicemail</strong> <strong>Pro</strong> Page 105<br />

<strong>IP</strong> <strong>Office</strong> 8.1<br />

15-601064 Issue 8b (Tuesday, December 11, 2012)

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