Voicemail Pro installation - IP Office Info

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Configuring Backup Server Operation 1.The Voicemail Pro server software is installed as normal on the backup server computer. The voicemail server is not specifically configured as being a backup server. 2.The central IP Office hosting the primary voicemail server is configured with the IP addresses of both the primary voicemail server and the backup voicemail server. 3.The other IP Offices are configured for centralized or distributed voicemail as normal. Implementing Voicemail Pro Page 120 IP Office 8.1 15-601064 Issue 8b (Tuesday, December 11, 2012)
7.3.1 Manual Failback Centralized Voicemail Pro: Backup Voicemail Server Operation The following is the sequence of events for the manual failback operation of the backup server: 1.The backup server functions as the active voicemail server until the system administrator shuts down the backup server. 2.The system administrator chooses one of the following options to shutdown the backup server: · If no voicemail calls are active on the backup server, shutdown the backup server immediately. · If some voicemail calls are active on the backup server, suspend the backup server operation to prevent any new voicemail calls. Then, shutdown the backup server immediately after all the active voicemail calls on the backup server come to an end. · If some voicemail calls are active on the backup server, suspend the backup server operation to prevent any new voicemail calls. Then, shutdown the backup server immediately after the number of active voicemail calls on the backup server reduces significantly. 3.When the backup server shuts down, the central server resumes control as the active voicemail server. 7.3.2 Graceful Failback The following is the sequence of events for the graceful failback operation of the backup server: 1.The backup server functions as the active voicemail server while voicemail calls are active on the backup server. 2.The backup server hands over the control to the central server immediately after all the active voicemail calls on the backup server come to an end. 7.3.3 Automatic Failback The following is the sequence of events for the automatic failback operation of the backup server: 1.The backup server enters the suspend mode to prevent any new voicemail calls and starts a countdown timer for the failback operation timeout. 2.The backup server functions as the active voicemail server until any one of the following events: · All active voicemail calls on the backup server come to an end. · Timeout period for failback operation is elapsed. 3.The backup server hands over the control to the central voicemail server immediately after any one of the aforementioned events. Note: If the failback operation timeout is set to 0, the hand over of the control is immediate. 7.4 Distributed Voicemail Servers For IP Office Release 6.0 and higher, remote IP Offices in the Small Community Network can be associated with another voicemail server in addition to the centralized voicemail server. The additional distributed server then provides all voicemail services (except message storage and collection) for that IP Office. This requires the remote IP Office to have licenses for voicemail operation and the features it requires. While the distributed server does message recording, it forwards all messages to the central voicemail server. The messages are transferred between systems using an IIS SMTP e-mail services. For mailbox users, message waiting indication and message collection is still done using the central voicemail server. With the support of International Time Zone (ITZ) functionality, the users of the IP Offices located across the globe receive messages in their voicemail system with their respective local time stamp. Centralized Voicemail with Additional Distributed Voicemail Servers In this scenario, the three IP Offices located in different time zones connect to each other. Two of the IP Offices are located in different geographical locations and are connected to the Central IP Office. The Central IP Office connects to a central Voicemail Pro server and the other IP Offices connect to the Distributed Voicemail Pro server, an additional voicemail server added to the Small Community Network. Each IP Office is set up to use Simple Network Time Protocol (SNTP), the time source of the IP Office Network. Simple Network Time Protocol (SNTP) is an Internet standard protocol (built on top of TCP/IP) that provides accurate synchronization to the millisecond of computer clock times in a network of computers. It synchronizes all the IP Offices in an SCN configuration. · Other IP Offices continue to use centralized voicemail as normal. · An IP Office that is using a distributed voicemail server cannot also be used as the fallback IP Office 118 for the central voicemail server. Implementing Voicemail Pro Page 121 IP Office 8.1 15-601064 Issue 8b (Tuesday, December 11, 2012)
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IP Office 8.1 Implementing Voicemai
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Contents 1. 2. What is new in 8.1 V
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1. What is new in 8.1 The following
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2. Voicemail Pro The diagram illust
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2.2 Voicemail Pro Licenses The Help
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Chapter 3. Installation Implementin
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3.1.1 Computer Specifications Insta
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Ports The Voicemail Pro service use
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3.1.3 Virtual Server Support Instal
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· Voicemail E-mail Installation ·
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Installation: Server/Client Install
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3.2.2 Web Campaigns Installation In
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Installation: Server/Client Install
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3.3.3 Upgrade to Voicemail Pro Inst
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3.4.1 IMAP Installation Installatio
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Installation: UMS Web Services Conf
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Installation: UMS Web Services · C
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Installation: UMS Web Services Play
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5.Locate and select the WAV extensi
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2.Select Microsoft Exchange Server
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Installation: UMS Web Services b. R
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3.4.3.2 Configuring Exchange Server
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f. Click New, and then click Finish
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3.4.3.3 Configuring Registry Settin
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· Read · Execute · Read permissi
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Installation: Voicemail Email · Fo
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Installation: Voicemail Email To ad
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3.5.2.1.2 Configuring Outlook for V
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Installation: Voicemail Email b. Ch
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3.5.2.2.3 Configuring Outlook Expre
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3.5.2.2.5 Configuring Outlook for E
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3.5.2.2.8 Changing SMTP Email Accou
Page 69 and 70: Installation: Voicemail Email · UM
Page 71 and 72: 3.6 Text To Speech (TTS) Installati
Page 73 and 74: · Voicemail E-mail Reading Enable
Page 75 and 76: 3.7.3 Tracing in Debug Installation
Page 77 and 78: Chapter 4. Using the Voicemail Pro
Page 79 and 80: Using the Voicemail Pro Client: Log
Page 81: 4.4 Saving Changes Using the Voicem
Page 84 and 85: 5. IP Office Configuration The defa
Page 86 and 87: 5.2 System Settings The IP Office c
Page 88 and 89: 5.3 User Voicemail Settings Voicema
Page 90 and 91: 5.4 User Source Numbers The Source
Page 92 and 93: · Off If off, none of the options
Page 94 and 95: To view the utilization of voicemai
Page 96 and 97: 6. System Preferences A range of vo
Page 98 and 99: · System Fax Number: Default = Bla
Page 100 and 101: 6.3 Email The Email tab is used to
Page 102 and 103: SMTP Sender Settings · Logging If
Page 104 and 105: 6.3.3 SMTP Receiver This tab is use
Page 106 and 107: 6.5 SNMP Alarm The IP Office system
Page 108 and 109: 3.Click the Voicemail Recording tab
Page 110 and 111: 4.Click OK to close the System Pref
Page 112 and 113: To add a user to VPNM server: 1. In
Page 114 and 115: Implementing Voicemail Pro Page 114
Page 116 and 117: 7. Centralized Voicemail Pro A Smal
Page 118 and 119: 7.2 Fallback IP Office Control IP O
Page 122 and 123: · The synchronization is done usin
Page 124 and 125: 7.5 Combined Options The various ce
Page 126 and 127: 7.6 Installation Notes SMTP Configu
Page 128 and 129: Voicemail Pro Configuration In all
Page 130 and 131: Implementing Voicemail Pro Page 130
Page 132 and 133: 8. Appendix 8.1 SMTP Logging SMTP e
Page 134 and 135: 8.4 Installing Networked Messaging
Page 136 and 137: 8.4.2 Installing VoiceMail Pro with
Page 138 and 139: To add a user to VPNM server: 1. In
Page 140 and 141: 8.4.4 Testing a VPNM Setup It is ad
Page 143 and 144: Index A access works mailbox 97 act
Page 145 and 146: Microsoft Windows part 71 Mike 71 m
Page 147: Voicemail Pro Software 31, 71 Voice
Page 150: Performance figures and data quoted
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Voicemail Pro installation - IP Office Info

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