Voicemail Pro installation - IP Office Info

· Voicemail E-mail Reading
Enable this option for TTS e-mail reading.
3.7 Troubleshooting
3.7.1 Checking the Voicemail Pro Service
Installation: Text To Speech (TTS) Installation
If you have installed Voicemail Pro successfully and rebooted the server computer, then the voicemail service starts
automatically. However, you can restart the service manually, if required.
To check/restart the Voicemail Pro Service:
1. Click Start | Administrative Tools | Services.
2. The Voicemail Pro Service should be visible. Its Status should be Started and the Startup Type should be set
to Automatic. Other services may be present depending on the installed Voicemail Pro features. The Voicemail
Pro Service is the main Voicemail Pro service. This is the only service that needs to be stopped and restarted. It
will stop and restart the other services that it uses.
3. Close Services.
Setting the Voicemail Pro Service or Computer to Restart Automatically
The following action is optional. If a fault causes the Voicemail Pro service to stop, the fault should be investigated and
fixed. However, setting the options to restart the services or the computer automatically will minimize the disruption to
the Voicemail Pro users.
1. Click Start | Administrative Tools | Services.
2. Right-click Voicemail Pro Service and select Properties.
3. Select the Recovery tab.
4. Select the items in the drop-down lists to specify the action that the computer must take in case of failures.
Implementing Voicemail Pro Page 73
IP Office 8.1
15-601064 Issue 8b (Tuesday, December 11, 2012)