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Mentoring 
 Future Leaders

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<strong>Mentoring</strong> <strong>Future</strong> <strong>Leaders</strong><br />

Tasks which the mentee<br />

needs to do repeatedly When to use<br />

Discuss how, when and where each approach will be relevant.<br />

Directive<br />

Approach<br />

Range of <strong>Mentoring</strong> Skills<br />

Directive and Non-directive Skills<br />

(Source: Downey, 1999, pp.15-19)<br />

The skills a mentor uses depend largely on the objectives and the mentor’s<br />

approach, as indicated by Downey’s adapted model below.<br />

!<br />

‘Mission critical’ tasks where<br />

failure would lead to disaster;<br />

very simple tasks<br />

Non-directive<br />

Approach<br />

↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓ ↓<br />

Term<br />

inatin<br />

g<br />

Tellin<br />

g<br />

Instru<br />

c-ting<br />

Givin<br />

g<br />

Advic<br />

e<br />

Sugg<br />

estions<br />

PUSH<br />

solving someone's<br />

problem for them<br />

Telling<br />

Terminating<br />

DIRECTIVE<br />

Fee<br />

dback<br />

Giving advice<br />

Instructing<br />

Open<br />

Question<br />

s<br />

Summ<br />

arising<br />

Asking questions to<br />

raise awareness<br />

Giving feedback<br />

Making suggestions<br />

Check<br />

Understanding<br />

Reflectin<br />

g<br />

Active listening<br />

Reflecting feelings<br />

Checking Understanding<br />

Summarising/Paraphrasing<br />

Active<br />

Listen<br />

-ing<br />

Attentio<br />

n/<br />

Presen<br />

ce<br />

NON-DIRECTIVE<br />

Silence<br />

Reassurance<br />

Undivided attention<br />

PULL<br />

helping someone<br />

solve their<br />

own problem<br />

Non-directive mentoring is a facilitative process, based on the<br />

assumption © Learning Link that International<strong>
</strong> the mentee has the capacity to find his/her own solutions.<br />

Module 4 - <strong>Mentoring</strong> Skills Page ! 1<br />

April 2005<br />

Silen<br />

ce

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