Mentoring   Future Leaders

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Mentoring Future Leaders “Most people do not listen at a very deep level. Their day-to-day occupations and preoccupations don’t require more than a minimum level of listening – just as most of us never acquire more than an average level of physical fitness. We don’t need the muscles because we are not worldclass athletes.” © Learning Link International  April 2005 (Whitworth, et al, 1998, p. 31). Module 4 - Mentoring Skills Page ! 1
Mentoring Future Leaders © Learning Link International  April 2005 Three Levels of Listening Level 1: ME Level 2: YOU Level 3: 360 o Level 1: “At level 1 o u r f o c u s i s o n ourselves. We listen to the words of the other person but the focus is on what it means to us. At level 1 the spotlight is on me: my thoughts, my judgments, my feelings, my conclusions about myself and others … At level one there is only one question: What does this mean to me?” (Whitworth, et al, 1998, p. 34). Level 2: “At level two there is a sharp focus on the other person. You can see it in people’s posture when they are communicating. At level 2 they are probably both leaning forward, looking intently at each other. There is a great deal of attention on the other person and not much awareness of the outside world …As a coach listening at level 2 you hear the client speak: the tone, the pace, the feeling expressed. You notice all that is coming to you in the form of information. Then you choose what to respond to and how you will respond. Then you notice the impact of your response on the client and receive that information as well.” (Whitworth, et al, 1998, p. 36). Level 3: “At level 3 you listen at 360 degrees. In fact, you listen as though you and the client were at the centre of the universe receiving information from everywhere at once. It’s as though you’re surrounded by a force field that contains you, the client, and a space of knowing. Level 3 includes everything you can observe with your senses: what you see, hear, smell and feel – the tactile sensations as well as the emotional sensations. Level 3 includes the action and the inaction and the interaction … To listen at level 3 the coach must be open and softly focused, sensitive to tiny stimuli, ready to receive information from all the senses – in your own sphere, in the world around you, in the world around your client” (Whitworth, et al, 1998, p. 37). Module 4 - Mentoring Skills Page ! 1
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Mentoring Future Leaders Preface ©
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Module 1
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Module 6 Case Studies & Role Plays
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Mentoring Future Leaders Aktiwiteit
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Mentoring   Future Leaders