FY2014 Recommended Budget - City of Surprise

Divisions
Office of the Chief - This division is responsible for the performance of the Police department and
its commanding officers. The professional standards unit is also a component
of this office. Additional functions of the division are internal financial review,
strategic planning, quality management, criminal history records management,
property and evidence management, crime prevention, and the citizen patrol.
Professional Standards - This division is responsible for recruiting, training, departmental accreditation,
policy management, internal audits, inspections, investigations, and the vehicle
impound program.
Criminal Investigations - This division is the investigative arm of the department and performs criminal
investigations related to property and person crimes. Also included in the
division are dispatch and 9-1-1 service, crime and intelligence analysis, and
victim services.
Field Operations - This division is responsible for providing patrol and police response services to
the community utilizing community-based policing methods, beat team
programs, traffic enforcement, the school resource officer program, animal
control services, the K-9 program, jail transportation, front desk services, and
other directed community policing activities.
Accomplishments, Enhancements, and Efficiencies
• Completed new mission and vision statements, which align with the city of Surprise values,
mission, and vision.
• Completed facility security enhancements and a full inventory of the property and evidence
facility. In addition, two community service officers achieved certification as property custodians.
Updated and documented all core business processes and achieved a 100% success rate on the
2012 inventory audit.
• Created a neighborhood response unit, from existing staff, to proactively investigate and
aggressively pursue those prolific offenders driving our crime rates. The unit focuses on reducing
Part 1 Uniform Crime Report (UCR) property crime, assisting the Criminal Investigations Division
with violent crime stringers, high-profile cases, and addressing and resolving identified property
crime trends.
• Police Department policies became available online in 2012, which eliminated the need to print
thousands of pages of materials annually and created a more effective, efficient, and timely
method to research policy related information.
Major Initiatives and Policy Issues
• Develop and communicate the new SPD Policing Plan (2-year strategic plan). The plan includes
new values, mission, and vision statements, as well as alignment with the new city of Surprise
values and Strategic Plan.
• Award a contract for the purchase of on-officer cameras and related technology.
• Achieve ISO 9001:2008 international management certification for the Property and Evidence
Unit’s Quality Management System.
• Propose to the Mayor and City Council and the community a false alarm ordinance designed to
reduce the frequency of commercial and residential false alarm calls requiring patrol officer
response.
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