FY2014 Recommended Budget - City of Surprise

City Manager’s Office
Department Description
The city of Surprise operates under a Council/City Manager form of government. The Mayor and City
Council are responsible for appointing a City Manager who carries out Council adopted policies and
directs the day-to-day operations of city government.
The City Manager’s Office is responsible for ensuring operations are running effectively throughout the
entire organization. The City Manager is responsible for drafting a balanced budget for Mayor and City
Council review and approval each year. To that end, the office focuses on funding programs to achieve
the Mayor and City Council’s goals through strategic planning, process improvement assessments, and
improving internal and external customer service.
The city has two Assistant City Managers (ACM) who report to the City Manager. The ACM oversee the
output and budgets of various city departments, assuring high quality work, and facilitating interdepartmental
cooperation on important issues.
Organizational Chart
Public
Information
Officer
Webmaster
Marketing & Communications
Director
Assistant City Manager/
Community & Economic
Development Director
Sr. Management Analyst
Sr. Video Production
Coordinator
Video Production
Assistant
Graphic Designer
City Manager
City Auditor
Assistant to the Mayor
Assistant to the Council 1
Assistant to the Council 1
Assistant City Manager/
Chief Financial Officer
Intergovernment Relations
Director
Grants Administrator
Primary Functions
Support the Mayor and City Council
Provide financial guidance to maintain the city of Surprise as a fiscally sustainable organization
Provide leadership and direction to staff
Ensure an enhanced quality of life to citizens
Design and implement strategies to engage and inform the community on important issues
Design and implement strategies to maximize residents’ ease of access to city service and
information
Create, operate, and/or strategically direct city of Surprise official communications such as:
o News releases, official statements, media remarks
o The city’s internet site www.surpriseaz.gov
o The city’s intranet site “Inside Surprise”
o The city’s social media sites: multiple Twitter and Facebook accounts/pages
o The city’s government access TV station, Surprise 11
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