FY2014 Recommended Budget - City of Surprise

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Solid Waste Department Goal: Maintain a high level of customer service o Objective: Continue scoring high on the National Citizens Survey o Objective: Minimize customer complaints o Objective: Schedule on demand bulk services within 10 days on average Performance Measures National Citizen Survey garbage collection service quality score (Good or Excellent) National Citizen Survey recycling service quality score (Good or Excellent) FY2011 Actual FY2012 Actual FY2013 Target FY2013 Estimate FY2014 Target 87% 88% 80% 87% 80% 80% 87% 80% 84% 80% Annual missed pickups* 16 25 20 7 20 Maintain a 10 day annual average service level for on demand bulk trash collection 4 5 10 7 10 * For reference, the Solid Waste Division interacts with customers over 3,500,000 times annually 190
Information Technology Department Department Description The Information Technology Department provides world-class, technology-based solutions to effectively manage city assets. The department provides service excellence in the support of internal and external customers, develops highly skilled and knowledgeable staff, and provides training in the effective use of computer technology and applications. The department collaborates with other departments and organizations to provide the delivery of effective and efficient government services. Organizational Chart Primary Functions Provide and support a secure centralized network, telephony, and computer technology Integrate and maintain existing applications and development of new applications Mitigate risk of loss to the city’s information and computer resources, and develop security policies and guidelines Provide a spatial data repository, tools, and services for city departments so they can create, maintain, represent, and analyze geographic information Provide timely right of way, leasing, property, and land management services Provide professional cadastral surveys and research Divisions Information Services - Provides centralized information technology services required by all city departments Geographical Information Systems (GIS) - Provides centralized geographical information services, real estate, and surveying services to all city departments 191
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City of Surprise, Arizona FY2014 Ci
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Transmittal Letter
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Introduction to the City y Manager
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Financial Review • FY2010 audit f
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Financial Review (Continued) ( )
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Approach pp oac to FY2014 0 Budget
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Approach to FY2014 Budget (Continue
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Citywide y FTE 860 840 820 800 780
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FY2014 City Manager Manager’s s R
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The Budget g Document Contains. . .
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Outcomes (continued) ( ) 4. Do not
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FY2014 General Fund Budget 19
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Millionss General Fund Revenue Summ
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FY2014 Forecast: $88.2M ($3.7M, 4%)
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Expenses 25
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Personnel Summary Summaryy In Milli
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Personnel Details (continued) ( ) I
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Services Details In Millions $ Chan
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Services Details (continued) ( ) In
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Supplies pp Details In Millions $ C
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Capital p Summaryy In Millions $ Ch
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Operating p gReserve In Millions FY
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Operating p gReserve: Estimated vs.
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City Council Discussion Issues (Con
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General Capital p Fund Outcomes •
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Project Name FY2014 BBell ll RRoad
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Transportation Improvement Fund Ado
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Impact p Fee Fund Outcomes • All
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Solid Waste Summaryy • FY2014: No
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Water Summaryy • FY2014: Rate inc
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Policy y Discussions May 2013 05/07
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Document Publication August 2013 08
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General Information Mayor and City
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RICHARD ALTON - Richard.Alton@surpr
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SKIP HALL - Skip.Hall@surpriseaz.go
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DOVE VALLEY RD LONE MOUNTAIN RD DIX
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Tourism Infuse tourism dollars into
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283rd Av 28300W 283rd Ave 28300W 27
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Statistical Information Population
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Revenue Revenue Summary Revenue D
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Overview The operating revenue fore
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General Fund Major Revenue Accounts
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Description Local Bed Tax FY2013 FY
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Vehicle License Tax FY2013 FY2014 $
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Court Revenue FY2013 FY2014 $ % Est
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All Other Operating Revenue FY2013
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Facilities Fees FY2013 FY2014 $ % E
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Cox Communications Cable Franchise
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City of Surprise Wastewater Franchi
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Water Service Fee FY2013 FY2014 $ %
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Wastewater Development Fee FY2013 F
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Parks and Recreation Development Fe
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Police Development Fee FY2013 FY201
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Expense Summary All Funds Total Ex
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City of Surprise All Funds - Detail
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Object Object Description FY2012 Ac
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Object Category FY2012 Actual FY201
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Object Object Description PW-Vehicl
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Object Object Description Mayor & C
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Object Object Description Community
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Object Object Description Legal Man
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Object Object Description PW-Replen
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Object Object Description Governmen
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Object Object Description 37111 OFF
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Object Object Description Finance G
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Object Object Description PW-Street
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Object Object Description CLAIM/SET
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Object Object Description Fire-Emer
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Object Object Description General O
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Object Object Description Fire-Emer
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Object Object Description RADIO EQU
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Object Object Description PW-Facili
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Object Object Description 39112 IMP
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Object Object Description PW-Sewer
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Object Object Description IMP'S OTH
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Police Department Department Overvi
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Divisions Office of the Chief - Thi
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Police Department General Fund Summ
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Police Department DEA Fund Summary
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Police Department Tow Fund Summary
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Fire Department Department Overview
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Support Services - Provides oversig
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Fire Department General Fund Summar
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Fire Department Firefighter’s Pen
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Fire Department Wildland Fire Fund
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Community and Economic Development
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Neighborhood Services - Neighborhoo
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Organizational Chart Primary Functi
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City Court General Fund Summary Maj
Page 211 and 212: City Court FARE Fund Fund Descripti
Page 213 and 214: City Court MFTG Fund Fund Descripti
Page 215 and 216: Organizational Chart The chart belo
Page 217 and 218: Department Goal: Comply with Arizon
Page 219 and 220: Human Resources Risk Management Fun
Page 221 and 222: Department Goal: Continue interacti
Page 223 and 224: Accomplishments, Enhancements, and
Page 225 and 226: Employee Dependent Scholarship Fund
Page 227 and 228: Major Budget Changes The FY2014 bud
Page 229 and 230: Organizational Chart Primary Functi
Page 231 and 232: Accomplishments, Enhancements, and
Page 233 and 234: Community and Recreation Services G
Page 235 and 236: Community and Recreation Services T
Page 237 and 238: Community and Recreation Services S
Page 239 and 240: Organizational Chart Due to the int
Page 241 and 242: • Engineering Goal: Improve the p
Page 243 and 244: FY2011 Final FY2012 Adopted FY2013
Page 245 and 246: Major Initiatives and Policy Issues
Page 247 and 248: Public Works Local Transportation A
Page 249 and 250: Public Works Water Operations Fund
Page 253 and 254: Water Department Goal: Provide high
Page 255 and 256: thickening centrifuge #1 to dewater
Page 257 and 258: Goals, Objectives, and Performance
Page 259 and 260: Public Works Sanitation Operations
Page 261: Accomplishments, Enhancements, and
Page 265 and 266: Major Initiatives and Policy Issues
Page 267 and 268: Major Budget Changes The FY2014 bud
Page 269 and 270: Donations Fund Fund Description The
Page 271 and 272: City Manager’s Office Department
Page 273 and 274: FY2011 FY2012 FY2013 FY2014 Amended
Page 275 and 276: Accomplishments, Enhancements and E
Page 277 and 278: Mayor and City Council Department D
Page 279 and 280: Capital Improvement Plan Capital I
Page 281 and 282: The majority of approved capital pr
Page 283 and 284: Improvement districts: This financi
Page 285 and 286: Update Process Updating the CIP tak
Page 287 and 288: General Capital Fund Description Th
Page 291 and 292: Vehicle Replacement Description Veh
Page 293 and 294: Police Development Fee Fund Descrip
Page 295 and 296: Library Development Fee Fund Descri
Page 297 and 298: Public Works Development Fee Fund D
Page 299 and 300: MPC Proprietary Debt Service 2007 F
Page 301 and 302: Wastewater System Development Fee F
Page 303 and 304: Budget Transfer Policies and Proced
Page 305 and 306: Introduction City of Surprise, Ariz
Page 307 and 308: Capital Management Policies 20. The
Page 309 and 310: Financial Reporting Policies 39. Th
Page 311 and 312: Base Budget The ongoing expense for
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CRS Community and Recreation Servic
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Fund A fiscal and accounting entity
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ITS Intelligent Transportation Syst
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Primary Property Tax A limited tax
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Turn key Supplied, installed, or pu
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1. 2. 2013 2014 $ 7,974,599 $ 8,285
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SOURCE OF REVENUES SPECIAL REVENUE
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DEBT SERVICE FUNDS SOURCE OF REVENU
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ENTERPRISE FUNDS SOURCE OF REVENUES
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FUND/DEPARTMENT CITY OF SURPRISE Ex
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FUND/DEPARTMENT CITY OF SURPRISE Ex
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Fir Fire Fir General Fund $ 14,526,
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FUND CITY OF SURPRISE Full-Time Emp
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FY2014 Recommended Budget - City of Surprise

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