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92<br />

c. Formulir<br />

Penggunakan formulir di bagian kantor depan hotel tidak harus sama<br />

bentuknya di hotel. Namun, kolom atau data yang ada di dalam formulir tidak<br />

terlalu berbeda. Ada formulir yang digunakan di hotel satu namun tidak<br />

digunakan di hotel lainnya. Dengan kata lain penggunaan formulir tergantung<br />

kebutuhan hotel masing-masing.<br />

Formulir yang umumnya terdapat di bagian kantor depan:<br />

1. Registration form<br />

2. Guest card<br />

3. Meal coupon<br />

4. Welcome drink card<br />

5. Guest slip<br />

6. Cash receipt<br />

7. Reservation form<br />

8. Reservation slip<br />

9. Reservation of confirmation letter<br />

10. Bellboy errand card<br />

11. Luggage tag<br />

12. Baggage claim check<br />

13. Parking valet card<br />

14. Change room or rate form<br />

15. Sleep out form<br />

16. Miscellanous form<br />

17. Paid out form<br />

18. Rebate form<br />

19. Bellboy control sheet<br />

20. Message form<br />

21. Safe deposit box card<br />

22. Guest history card<br />

23. Foreign exchange form<br />

24. VIP daily list<br />

25. Today expected arrival list<br />

26. Arrival list<br />

27. Guest in house list<br />

28. Departure list<br />

29. No show list<br />

30. Cancellation list<br />

31. Group rooming list

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