FMS - GAIL

(b) For GAIL site offices at Agra, Baroda, Mumbai, Agartala,
Pondichery, Khera, Dibyapur, Jamnagar, Lakwa, Gandhar, Usar,
Vagodia, Ahamdabad, Hazira, Jhabua, Cherapalli, Samakhiali,
Vizag, Belapur, Nasirabad and all Zonal Marketing offices :-
List of most
Critical IT
Equipment &
Corresponding
Services
Servers, Routers,
Switches, UPS for
Networkidevices (1
KVA or more)
Note :
System total
availability in a
Quarter (Per payment
site)
>= 99.5 % cumulative
uptime of all the critical
devices of that payment
site in a quarter
Between 99% to 99.49%
cumulative uptime of all
the critical devices of
that site in a quarter
Between 98.50% to
98.99% cumulative
uptime of all the critical
devices of that site in a
quarter
Below 98.5 % cumulative
uptime of all the critical
devices of that site in a
quarter
Nil
% Deduction for
non-performance
25% of sum of
quarterly values of all
critical devices of that
site
50% of sum of
quarterly values of all
critical devices of that
site
75% of sum of
quarterly values of all
critical devices of that
site
1. In case any device / services becomes fully / partially down in a
single incidence for more than 4 hours; additional deduction shall be made
for non-performance for subsequent hours @ 5% per hour of the monthly
MSS value of that particular device, subjected to the maximum amount
equivalent to double the monthly value of that device of that site.
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