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FMS - GAIL

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(a) Configuration / Re-configuration of Web Servers as and when required.<br />

(b) Checking & configuration / reconfiguration and basic Support such as OS<br />

loading, applying to various patches for Fax Server (Right fax Server),<br />

Citrix Servers, CCTV Server, RAS Server, Web casting Server, Project<br />

Management Server, GIS servers, GMS Server & Geologic Application Work<br />

Stations and others, as and when required.<br />

(c) Configuration / Re-configuration of Firewall server, virus wall server and<br />

security server, as and when required. Monitoring & managing security of<br />

the <strong>GAIL</strong> Network infrastructure against intrusion from the external hosts.<br />

(d) Record keeping & logs monitoring, archiving of logs, configuring the rules<br />

as directed by <strong>GAIL</strong> for Firewall server.<br />

(e) Keeping backup of Firewall Server, Virus wall server, Anti spamware and<br />

Security Server<br />

(f) Monitoring the logs on Proxy Server, archiving the logs, URL filtering and<br />

Internet access control.<br />

(g) Documentation of change in rules on primary / secondary firewall Servers<br />

and review of logs of firewall on daily basis and notification of any risk of<br />

<strong>GAIL</strong>.<br />

2.2.7 VIRUS PROTECTION SERVICES<br />

The Contractor has to ensure that entire <strong>GAIL</strong> Networks, Servers and<br />

Enterprise-wide Installed PCs remain virus / worm free. Following activities<br />

to be carried out by the Contractor:-<br />

a) The Internet gateways and other access points shall be protected from<br />

viruses.<br />

b) PCs shall be protected against the viruses / worms using the centralised<br />

anti virus solution. The current solution is from M/s Symantec.<br />

Diagnosing and rectifying any virus problems. Escalating the problem<br />

cases to OEM of anti-virus software and <strong>GAIL</strong> and resolving the problem<br />

to logical end.<br />

c) Standard antivirus policies as provided by the <strong>GAIL</strong>, should be<br />

implemented thru centralised solution on all desktop & servers.<br />

d) The Server shall be protected and safeguarded against viruses / worms,<br />

unauthorized users, spamming etc. and shall maintain, at all times, an<br />

updated anti-virus signature database.<br />

e) The latest anti-virus updates / patches shall be required to be made<br />

available to all desktops and servers and on-line anti-virus update<br />

facility to the desktop and servers shall have to be created.<br />

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