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FMS - GAIL

FMS - GAIL

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In addition to the deduction above due to overall quarterly, the contractor<br />

shall be liable for deduction for non-performance, if any equipment,<br />

module, network or part of network remains down due to non availoabiltiy<br />

of satisfactory <strong>FMS</strong> services at respective location. The calculations to this<br />

effect shall be submitted by the Contractor along with the bill.<br />

1.10.5 Non-performance deduction for MSS / <strong>FMS</strong> services:<br />

Deduction shall be made from the quarterly bill of the contractor at the<br />

respective sites for non-availability of Resident Service Engineers at<br />

respective sites as per table mentioned below:<br />

1 Non-availability of any manpower<br />

deployed at <strong>GAIL</strong> on behalf of<br />

contractor<br />

or<br />

Resource provided is not as per<br />

specified certification / experiences<br />

2 Failure in complete restoration of<br />

Server data backup from backup<br />

media<br />

3 Penalty for not providing the<br />

handshaking period (15 days) with<br />

proper documentation<br />

4 Non retrieval of data from a crashed<br />

HDD PC/Laptop/Server<br />

5 Non delivery of IT Consumable items<br />

at respective sites with in 10 days of<br />

communication from <strong>GAIL</strong><br />

Per day deduction =<br />

2 * (Monthly value for that<br />

manpower as per SOR) / 30<br />

Deduction of Rs. 2,000/- per<br />

failure.<br />

Deduction of one month <strong>FMS</strong><br />

charges of that specific outgoing<br />

person<br />

Deduction as per actual bill of<br />

data recovery from other data<br />

recovery agencies.<br />

Deduction @1% per day of<br />

ordered value of consumable<br />

items for subsequent delay,<br />

subject to maximaum of 10%<br />

order value of consumable items.<br />

All cumulative deductions due to non-performance etc. shall be made from the<br />

quarterly bill of the contractor. Total commulative deductions due to nonperformance<br />

etc. shall be maximum of 100% of invoice value for that quater.<br />

1.11 AMENDMENTS IN CONTRACT<br />

The contract shall carry out the work assigned to him strictly in accordance<br />

with all the provisions of this contract, which may be amended from time to<br />

time by reasonable modifications as required and deemed fit by <strong>GAIL</strong>.<br />

Any modifications leading to amendments in the contract with respect to<br />

technical and / or commercial conditions shall be considered valid and<br />

applicable from the date of signing of such amendments with the mutual<br />

consent of <strong>GAIL</strong> and Contractor. <strong>GAIL</strong> shall notify the Contractor about such<br />

amendments in writing.<br />

138

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