FMS - GAIL

(b) For Rest of other GAIL locations
List of less Critical
Equipments
Desktops / Laptops,
Printers, Line Printers,
Scanners, High Speed
Modems, Desktop UPS,
Plotter, CD-Writer,
external Modems etc.
Note:
Overall System
Availability at a
site
Overall 98% or
above
Overall 97.5% to
97.99%
Overall 97% to
97.49%
Overall 96.5% to
96.99%
Overall 96% to
96.49%
% Deduction for nonperformance
Nil
10% of the quarterly
value of devices of that
site.
20% of the quarterly
value of devices of that
site.
30% of the quarterly
value of devices of that
site.
40% of the quarterly
value of devices of that
site.
Overall below 96% 50% of the quarterly
value of devices of that
site.
1. In case any device / services becomes fully / partial down in a single
incidence for more than 8 hours; additional deduction shall be made for
non-performance for subsequent hours @ 5% per hour of the monthly MSS
value of that particular device, subjected to the maximum amount
equivalent to double the monthly value of that device of that site
1.10.3 If any of the critical devices remain down for a period of two
continuous days and less critical devices for a period of five continuous
days, GAIL has the option to get the system repaired / replaced from the
third party at the risk and cost of the contractor. Accrued expenditure by
GAIL on such head will be deducted from the ensuing bill of the Contractor.
1.10.4 Contractor shall supply required nos. of IT consumable items (as
per Table ‘I’ & ‘J’ of SOR) with in a period of ten days at respective sites
after receiving such communication from respective site In-charge.
However supply/services for repair of cut of OFC segment to be carried out
immediately. In case of non delivery of required consumable items with in
10 days, cost deduction will be made from the quarterly bill @1% per day
for subsequent days, subject to maximum of 10% of that order value.
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