FMS - GAIL

S.No. Clause no.
of Tender
Brief description of the clause of Tender Compliance confirmation by
Bidder (by writing “Noted and
Accepted” against each clause)
Section – V
Scope of Work
16 2.1 MMS
17 2.1.1 IT Setup in GAIL
18 2.1.2 LAN/WAN
19 2.1.3 Servers
20 2.1.4 PC, Printers, UPS, Peripherals
21 2.1.5 Preventive maintenance
22 2.1.6 Breakdown maintenance
23 2.1.7 One time Maint. Charges
24 2.2 FMS
25 2.2.1 Desktop/Laptop Management Services
26 2.2.2 Network and Link Management Services
27 2.2.3 Server, OS & RDBMS Management
Services
28 2.2.4 Backup & Restore Services
29 2.2.5 Support for E-mail, Internet, Firewall, Proxy
servers etc.
30 2.2.6 Other servers Management Services
31 2.2.7 Virus protection Services
32 2.2.8 Vender Management Services
33 2.2.9 Asset Management Services
34 2.2.10 Help Desk Services
35 2.2.11 Creation of process document
36 2.3 Standby/substitute of H/W
37 2.4 Essential Spare parts at site
38 2.5 Stock of standby equipments
39 2.6 Resident Service Engineers
40 2.7 Centralised Help Desk
41 2.8 Addition/Deletion of H/W
42 2.9 Assistance in System upgradation
Remarks, if any
ANNEXURE-J
COMPLIANCE CONFIRMATION BY THE BIDDER FOR VARIOUS CLAUSES OF TENDER DOCUMENT
15 2.0
NAME, DESIGNATION, SIGNATURE & SEAL OF BIDDER