Palm Pre 2 User Guide (World Ready) - DevDB

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6Ts: Six ways to get your Palm ® Pre 2 phone working again Introduction Is your phone not working the way you expect it to? Has it stopped responding to taps? Is one of your applications not responding or behaving strangely? These problems can be pretty easy to fix. Here are six different methods—6Ts—that you can try, on your own, to get your phone working again. Try each method in the order it’s presented to see if it solves your problem. When the problem is solved, stop. T1. Throw all open applications off the top of the screen NOTE If the screen is off and you can’t turn it on, or if gestures don’t work, skip to T3. Triple-toggle to restart. 1 If you’re working in an application that’s displayed full-screen and it isn’t responding, flick up from the gesture area to send the app to Card view. 2 Throw the app off the top of the screen to close it. 204 Chapter 12 : Troubleshooting 3 Throw any other open applications off the top of the screen to close them. Why this might help One or more of your open applications could be reserving so much memory that there’s not enough memory left to do real work. Closing apps can free up enough memory so you can continue working. Did this solve the problem? • Yes: Stop. • No: Continue. T2. Turn your phone completely off and on NOTE If the screen is off and you can’t turn it on, or if gestures don’t work, skip to T3. Triple-toggle to restart. 1 Press and hold power . 2 Tap Power, and then tap Restart.
TIP An occasional restart can be good for your phone just the way a restart can be good for your computer. Every once in a while, restart your phone. Why this might help Restarting your phone closes all applications, frees up all memory, and reinitialize wireless services (phone, Bluetooth ® technology, and Wi-Fi). A fresh start. Did this solve the problem? • Yes: Stop. • No: Continue. T3. Triple-toggle to restart 1 Press and hold power . 2 While still holding down power , slide the ringer switch three times. Wait a few seconds for the restart to begin. Or try this method for restarting your phone: 3-key restart: Press and hold these keys—Option + Sym + R—and then release them all at once. Give this method at least ten seconds for the restart to begin. Why this might help A triple-toggle or 3-key restart may be effective if the screen is off and you can’t turn it on, or if gestures don’t work. These restarts also close all applications, free memory, and reinitialize wireless services (phone, Bluetooth ® technology, and Wi-Fi). NOTE Because open applications are forced to close immediately during this kind of restart, some unsaved data may be lost. Did this solve the problem? • Yes: Stop. • No: Continue. T4. Top off the battery 1 Connect the USB cable to the AC charger and to your phone. 2 Plug the AC charger into a working electric outlet. 3 Let the battery charge completely. Why this might help The system may have shut down because of an error reading the charge level. Fully charging the battery resets the charge value. Did this solve the problem? • Yes: Stop. • No: Continue. Chapter 12 : Troubleshooting 205
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User Guide
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Contents Chapter 1 Welcome Chapter
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Online accounts available for Palm
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Welcome Congratulations on the purc
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and automatic, frequent backups of
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Basics You’re about to discover t
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NOTE The volume you set for each in
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Back view The back cover of your Pr
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5 To remove the battery: Grasp the
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What is a Palm profile? Your Palm p
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TIP You can also unlock the screen
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You make gestures in two areas on y
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Scroll gestures Scroll slow: Drag t
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Select text when you can see a curs
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1 Page indicator shows that there a
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Move among open applications 1 In C
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2 After a halo appears around the i
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• Turn on Caps Lock: Press Shift
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2 Do any of the following: • To t
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(paste), or A (copy/select all, in
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mode)). If you see a downward-point
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3 Do one of the following: • To a
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2 If a message appears stating that
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Buy an application 1 Open App Catal
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Update or delete a billing account
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Just Type With Just Type, you can t
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• To view suggested search terms
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3 When the app appears, tap it. TIP
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Copy files and sync your personal d
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4 Open My Computer (Windows XP), Co
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Transfer data from an old phone BEF
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Sync your desktop organizer and you
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Phone Your Palm ® Pre 2 phone enab
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1 Open Phone . 2 Tap the dial pad n
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Redial the last number dialed 1 Ope
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the speakerphone. If appears with a
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What can I do during a call? Your p
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2 Tap to create the conference call
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Create a favorite You can also crea
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WARNING If driving while using a ph
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Turn call waiting on/off You can ch
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1 Open Phone . 2 Open the applicati
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Email, text, multimedia, and instan
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If the email account you set up tak
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• Any other time you open Email,
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4 Tap Remove Account, and then tap
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• To share a link to a web site:
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2 Do one of the following: • To c
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Add an email folder as a favorite F
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Switch between messaging accounts i
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you tap New Video, tap to start rec
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• To forward the message in an em
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1 Open Messaging . 2 Do one of the
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3 In Show Notifications, tap On or
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Contacts, Calendar, and other perso
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you’re looking at a linked contac
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9 (Optional) To assign the contact
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• In a linked contact, to add or
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Link a contact When your phone reco
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If you delete a contact that is ass
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Send contacts You can send all cont
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If you are setting up an Exchange a
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Customize event notification sounds
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• Tap the event name. Open the ap
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Stop synchronization of Calendar wi
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TIP If you add a due date to a task
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Hide or delete all completed tasks
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Clock The Clock application lets yo
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Install Facebook BEFORE YOU BEGIN T
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2 Tap Profile. 3 Tap any of the fol
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Photos, videos, and music There’s
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Photos Look at pictures To get pict
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Look at photos in a slideshow You c
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3 Tap and tap Upload. 4 Do one of t
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8 To make adjustments to the portio
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Delete a video 1 Open Videos . 2 Ta
Page 153 and 154: more information, open the browser
Page 155 and 156: Search for related songs or content
Page 157 and 158: View album information and buy an a
Page 159 and 160: Web and wireless connections With y
Page 161 and 162: • From any screen: Open the conne
Page 163 and 164: 3 The current setting is displayed
Page 165 and 166: Create an open hotspot 1 Open Palm
Page 167 and 168: 3 If VPNC is not selected already i
Page 169 and 170: 2 By default, Location Services is
Page 171 and 172: 1 Open Web . 2 Enter the search ter
Page 173 and 174: The first 12 bookmarks you create b
Page 175 and 176: Customize web browser settings 1 Op
Page 177 and 178: 6 If you are pairing with a car kit
Page 179 and 180: Use your phone as a modem BEFORE YO
Page 181 and 182: Documents Your Palm ® Pre 2 phone
Page 183 and 184: 1 Open Quickoffice . Any accounts y
Page 185 and 186: Add, edit, or delete an online acco
Page 187 and 188: 1 With the file open, open the appl
Page 189 and 190: Preferences There are lots of ways
Page 191 and 192: Table 1. Backup details Application
Page 193 and 194: Manually back up information to you
Page 195 and 196: 1 Open Date & Time . 2 Set any of t
Page 197 and 198: Run Interactive Tests If you are tr
Page 199 and 200: 2 Under Screen, drag the Brightness
Page 201 and 202: NOTE The volume you set for each in
Page 203: Troubleshooting Although we can’t
Page 207 and 208: For users of other Palm ® devices
Page 209 and 210: 10 Position the back cover over the
Page 211 and 212: I can’t get the back cover on 1 P
Page 213 and 214: Phone Signal strength is weak Becom
Page 215 and 216: I hear static or interference when
Page 217 and 218: If your company requires you to cha
Page 219 and 220: I have problems sending email (IMAP
Page 221 and 222: information you have online is auto
Page 223 and 224: play the files on your phone. Howev
Page 225 and 226: 4 Delete the most recently installe
Page 227 and 228: Glossary of Terms airplane mode A m
Page 229 and 230: notification A message that appears
Page 231 and 232: Online accounts available for Palm
Page 233 and 234: Specifications Table 1. Specificati
Page 235 and 236: Table 1. Specifications Category De
Page 237 and 238: Regulatory and Safety Information T
Page 239 and 240: exposure to RF Energy under the rec
Page 241 and 242: Persons with pacemakers should do t
Page 243 and 244: 5 Do not take notes, look up phone
Page 245 and 246: Index NUMERICS 100PALM folder 143,
Page 247 and 248: Clear Cache option 175 Clear Call H
Page 249 and 250: editing bookmarks 173 contacts 113,
Page 251 and 252: images 93, 220 See also pictures IM
Page 253 and 254: synchronization 207, 216 overdue ta
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for contacts 80, 113 for emails 94
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wireless services 21 TXT files 182
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