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Palm Pre 2 User Guide (World Ready) - DevDB

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I don’t want to sync calendar or contact information with my<br />

online account—just email<br />

For most online account providers that sync with more than one app—for<br />

example, Google—if you do not want to sync an application with that<br />

provider’s online account, you can remove that application from the account<br />

using the Accounts application The online account continues to sync with<br />

any other related applications.<br />

1 Open Accounts .<br />

2 Tap the account name.<br />

3 To change which applications are associated with the account: For<br />

each app listed, tap On or Off.<br />

You can also remove an application from online account sync from within<br />

the application itself:<br />

IMPORTANT You cannot remove individual Exchange account applications. If<br />

you remove your Exchange account from one application, sync stops with all your<br />

Exchange apps.<br />

1 Open the application.<br />

2 Open the application menu and tap <strong>Pre</strong>ferences & Accounts.<br />

3 Tap the account name.<br />

4 Tap Remove Account, and then tap Remove [app name] Account.<br />

216 Chapter 12 : Troubleshooting<br />

I want to sync with Outlook or <strong>Palm</strong> Desktop software on my<br />

computer<br />

By default, your <strong>Pre</strong> 2 phone does not support synchronization with <strong>Palm</strong><br />

Desktop software or Outlook on your desktop computer. Your <strong>Pre</strong> 2 phone,<br />

however, gives you options for synchronization without a cable. You can<br />

sync with online services that <strong>Palm</strong> has partnered with so that you can store<br />

and sync your info in online accounts. You can access your data even when<br />

you are not able to make a connection to the web because your data is<br />

stored on your phone.<br />

If you have data from a <strong>Palm</strong> smartphone in Outlook or <strong>Palm</strong> Desktop<br />

software, you can do a one-way transfer of the data from the desktop<br />

application to your phone (see Export data from a desktop organizer on your<br />

computer). You can assign this data to sync with an online account. You can<br />

also assign it to the <strong>Palm</strong> profile account. Data in this account is backed up<br />

to your <strong>Palm</strong> profile daily, so you can retrieve it if you need to reset your<br />

phone. But it is not a true sync because you cannot change your <strong>Palm</strong> profile<br />

data anywhere except on your phone.<br />

If your desktop Outlook synchronizes with an Exchange server using<br />

Microsoft Exchange ActiveSync, you cannot do a one-way export of that<br />

Outlook data to your phone. However, you can synchronize the Outlook<br />

data wirelessly with your phone through your Exchange account.<br />

TIP A number of third-party applications (sold separately) are available that let<br />

you synchronize data on your <strong>Pre</strong> 2 phone with a desktop application. Visit<br />

palm.com/sync-solutions to learn more.<br />

I have an Exchange account at work, but my data is not being<br />

downloaded to my phone<br />

Check with your system administrator to obtain or verify the name of the<br />

mail server that offers you wireless access to the corporate mail system.<br />

If you cannot obtain the name of this server (some companies do not give it<br />

out because they do not want wireless access to their servers), you cannot<br />

synchronize with your Exchange account.

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