Palm Pre 2 User Guide (World Ready) - DevDB
Palm Pre 2 User Guide (World Ready) - DevDB
Palm Pre 2 User Guide (World Ready) - DevDB
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Phone<br />
Signal strength is weak<br />
Become familiar with low coverage areas where you live, commute, work,<br />
and play. Then you know when to expect signal-strength issues.<br />
• If you’re standing, move about 3 meters in any direction.<br />
• In a building, move near a window. Open any metal blinds.<br />
• In a building, move outdoors or to a more open area.<br />
• Outdoors, move away from large buildings, trees, or electrical wires.<br />
• In a vehicle, move your phone so that it’s level with a window.<br />
My phone doesn’t connect to the mobile network<br />
• Try the suggestions in Signal strength is weak for weak signals.<br />
• Turn off your phone and turn it on again by turning airplane mode on and<br />
off (see Turn the phone on/off).<br />
• Restart your phone (see Restart your phone).<br />
I see five bars in the signal-strength icon, but I still can’t connect<br />
to the network<br />
The signal-strength icon always displays five bars. Your signal strength<br />
is indicated by the number of bars that are shaded white. If most or all of the<br />
bars are gray, you are in an area of weak or no coverage.<br />
The person on the other end of the line hears an echo<br />
• Try decreasing the volume on your phone—whether you are using the<br />
speaker or the earpiece—to avoid coupling or feedback on the other<br />
person’s end.<br />
• Position the earpiece closer to your ear to prevent sound leaking back into<br />
the microphone.<br />
• If you’re using the speakerphone feature with your phone lying on a flat<br />
surface, try turning the phone face down (screen facing the surface).<br />
I hear my own voice echo<br />
Ask the person on the other end of the call to turn down the volume on his<br />
or her phone or to hold the phone closer to his or her ear.<br />
My voice is too quiet on the other end<br />
• Be sure to position the microphone, which is on the lower-left side of the<br />
gesture area, close to your mouth. Make sure you are not covering the<br />
microphone with your cheek or chin.<br />
• Check the signal-strength icon. If the signal is weak, try to find an<br />
area with better coverage (see Signal strength is weak).<br />
I hear static or interference<br />
Check the signal-strength icon. If the signal is weak, try to find an area<br />
with better coverage (see Signal strength is weak).<br />
If you’re using a hands-free device enabled with Bluetooth ® wireless<br />
technology, try the following:<br />
• Move your phone closer to the hands-free device. Audio quality degrades<br />
as the distance between your phone and the hands-free device increases.<br />
The effective range for a hands-free device varies among manufacturers.<br />
• Confirm that no obstructions, including your body, are between the phone<br />
and your hands-free device. For example, move your phone to the same<br />
side of your body as your hands-free device.<br />
Chapter 12 : Troubleshooting 213