Palm Pre 2 User Guide (World Ready) - DevDB

I can’t get the back cover on
1 Position the back cover over the phone and gently press the two clasps
(a), located at the top corners. Then press the two clasps (b) halfway
down either side of the phone.
2 Slide out the keyboard (see Slide out the keyboard), and then press the
two clasps (c) at the bottom corners.
3 If you removed and reinserted or replaced the battery when the back
cover was off, you need to turn the phone back on: Press and hold
power on the upper-right corner of your phone until you see the
Palm logo on the screen (approximately five seconds). Then wait until
your phone completes startup.
TIP If your phone does not turn on after you insert the battery and press and hold
power, you need to charge the battery (see Charge the battery).
Screen and performance
The screen appears blank
To save power, the screen dims automatically after a period of inactivity, and
then turns off.
If you have inserted or replaced the battery, you need to press and hold
power until you see the Palm logo on the screen. Otherwise, follow
these steps in sequence if you see a blank screen:
1 If you are on a call, make sure you have removed the protective cover
that came attached to your phone screen.
2 To brighten the screen if it has dimmed, tap the screen.
3 To turn on the screen, do one of the following:
• Press power . Drag up to unlock the screen.
• Slide out the keyboard.
• If the keyboard is out, press any key.
4 Look closely at the screen. If the display appears but is faint, try
adjusting the screen brightness (see Change screen brightness).
Chapter 12 : Troubleshooting 211