Palm Pre 2 User Guide (World Ready) - DevDB

5 If the problem persists, connect your phone to the AC charger (see
Charge the battery). If you see a faint display, try to restart your phone
(see Restart your phone).
6 If you don’t see a display or the screen doesn’t respond to taps, press
and hold power and slide the ringer switch three times to restart
your phone. Please be patient while your phone completes startup.
An application is not responding to taps
Tap the center of the gesture area. If the application screen minimizes to a
card, throw the card off the top of the screen to close the app.
If the screen does not respond to taps at all, press and hold power and
slide the ringer switch three times to restart your phone. Then wait until
your phone completes startup.
Applications are running slowly
NOTE Be sure that any third-party applications you install are compatible with
the Palm ® webOS platform. Applications written for earlier Palm smartphones
using the Palm OS operating system or Windows Mobile are not compatible with
your Pre 2 phone. If you can try a free version of the software before purchasing it,
you can test it first to make sure it works properly.
1 Tap the center of the gesture area to display Card view.
2 Scroll through the cards and note how many applications are open.
3 Close any application you are not using by throwing its card off the top
of the screen.
If the problem persists after you close apps you are not using, restart your
phone (see Restart your phone).
212 Chapter 12 : Troubleshooting
My gestures in the gesture area aren’t working
• Some gestures begin in the gesture area and end in the touchscreen, and
vice versa. Crossing the border between the two areas with your finger is
crucial to making the gesture successfully. Likewise, the drag gesture for
opening a menu begins at the top of the phone, above the screen, and
crosses down onto the screen.
* Gesture area
• If you cannot make the back gesture, check to see if you have the next/
previous app gestures turned on (see Turn advanced gestures on/off). If so,
you need to make a short swipe left for the back gesture, and a full swipe
right or left for the next or previous open app.
• Likewise, you can’t use the next/previous app gestures unless you turn
them on (see Turn advanced gestures on/off).
There are small icons in the lower-right corner of the screen
Those icons represent notifications that you have not opened or dismissed.
For most types of notifications, if you do not tap a notification after a few
seconds, it becomes an icon in the lower-right portion of the screen. If you
see one or more icons, tap anywhere on the bottom of the screen to display
your notifications.