Palm Pre 2 User Guide (World Ready) - DevDB

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Web My phone won’t connect to the Internet Your phone supports 3G (UMTS and HSDPA), GPRS, EDGE, and Wi-Fi wireless data networks. To connect to the Internet, you must either subscribe to data services with your wireless service provider or be within range of a Wi-Fi network. • Check to see if you have data services enabled. Open Phone , open the application menu, and tap Preferences & Accounts. Under Network, make sure Data Usage is set to On. • If you are in roaming coverage, check to see if you have data roaming enabled. Open Phone , open the application menu, and tap Preferences & Accounts. Under Network, tap Data Roaming, and tap Enabled. Note that additional charges may apply if you enable data roaming. • Turn off your phone and turn it on again (see Turn the phone on/off). • Restart your phone (see Restart your phone). • Contact your wireless service provider to verify that your data plan has been correctly activated. Your wireless service provider should also be able to tell you if there are any outages in your location. I can’t access a page 1 Make sure you have Internet access: • Open Web and try to view a web page you’ve loaded before. • To ensure that you’re viewing the page directly from the Internet, tap . • After confirming your Internet connection, try to view the page again. If it comes up blank, tap . • If you’re still having trouble, the page may contain elements that are not supported by the browser, such as Shockwave, VBScript, WML script, and other plug-ins. 220 Chapter 12 : Troubleshooting 2 Some websites redirect simple web addresses given to the public to actual web addresses that are more complex (for example, if you enter the address www.palm.com/support, it may actually go to the web address http://www.palm.com/us/support. If your phone’s browser can’t follow the redirect, enter the web address in a desktop browser and read the actual web address in the address bar. Then enter the actual address in your phone’s browser. An image or map is too small on my screen Do either of the following: • To switch to landscape mode to see more of the image, turn the phone on its side. • To zoom in on the image, pinch out or double-tap the image. A secure site refuses to permit a transaction Some websites don’t support certain browsers for transactions. Contact the site’s webmaster to make sure the site allows transactions using your phone’s web browser. Calendar and Contacts I haven’t entered any contacts or calendar events on my phone, but when I open those apps, I see entries The entries you see displayed in Calendar or Contacts have been downloaded to your phone from one of your online accounts such as Google or Exchange. Anytime you are in Email, Calendar, or Contacts, you can set up a relationship to wirelessly sync data with one of these accounts. And after you enter the account settings in just one of these apps, any
information you have online is automatically downloaded to all three—so if you set up a Gmail account in Email but also have a Google calendar, your phone’s calendar automatically displays events entered in your Google calendar. You can remove an online account from an application so that that app no longer syncs with that account (see Use the Accounts application to edit or delete an online account, Stop synchronization of Contacts with an online account, Stop synchronization of Calendar with an online account, or Delete an email account). My personal and work contact and calendar information is getting merged into a single view—I’d rather keep them separate The Palm ® Synergy feature on your phone displays information from several sources in a single view, so you can access your info quickly, without having to remember where you stored it. Even though the information is visible in one view, the sources of that information are kept separate. In Calendar, to see events from just one calendar, tap the word All in the upper-right corner of the screen and pick the account you want to see (see Change the Calendar display). In Contacts, the list view shows all contacts from all accounts. You can, however, see what data comes from which account by opening the contact and tapping Edit. If you want to unlink contacts, see Unlink a contact. In Email, you can turn off the smart folder for All Inboxes (see Set email preferences). Then make the inboxes of your individual accounts favorites so that they’re always easy to see in Account List view (see Add an email folder as a favorite). I started entering a contact’s name in Card view or the Launcher, but I’m not seeing the person in the results With Just Type, you need to enter at least two letters before contact matches are returned. Camera Here are some tips for taking good pictures with the camera: • Clean the camera’s lens with a soft, lint-free cloth. • Take pictures in bright lighting conditions. Low-light images may be grainy, due to the sensitivity of the camera. • Hold the phone as still as possible. Try supporting your picture-taking arm up against your body or a stationary object (such as a wall). • Keep the subject of the pictures still. Exposure time is longer with lower light levels, so you may see a blur. • For best results, verify that you have the brightest light source coming from behind you, lighting the subject’s face. Avoid taking indoor pictures with the subject in front of a window or light. If the light is behind the subject, try moving closer to the subject and enabling the flash. • Make sure the subject is at least 0.5 meter away from the camera to ensure good focus. • If you take a picture when the keyboard is slid out, press Space to take the picture instead of tapping the onscreen shutter icon. Photos, Videos, and Music I cannot see the album art for my music files or the thumbnail images for my videos The webOS platform no longer supports Media Sync mode, which was used to transfer photos, videos, and music from iTunes to your phone. If you Chapter 12 : Troubleshooting 221
Page 1 and 2:
User Guide
Page 3 and 4:
Contents Chapter 1 Welcome Chapter
Page 5 and 6:
Online accounts available for Palm
Page 7 and 8:
Welcome Congratulations on the purc
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and automatic, frequent backups of
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Basics You’re about to discover t
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NOTE The volume you set for each in
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Back view The back cover of your Pr
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5 To remove the battery: Grasp the
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What is a Palm profile? Your Palm p
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TIP You can also unlock the screen
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You make gestures in two areas on y
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Scroll gestures Scroll slow: Drag t
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Select text when you can see a curs
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1 Page indicator shows that there a
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Move among open applications 1 In C
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2 After a halo appears around the i
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• Turn on Caps Lock: Press Shift
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2 Do any of the following: • To t
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(paste), or A (copy/select all, in
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mode)). If you see a downward-point
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3 Do one of the following: • To a
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2 If a message appears stating that
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Buy an application 1 Open App Catal
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Update or delete a billing account
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Just Type With Just Type, you can t
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• To view suggested search terms
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3 When the app appears, tap it. TIP
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Copy files and sync your personal d
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4 Open My Computer (Windows XP), Co
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Transfer data from an old phone BEF
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Sync your desktop organizer and you
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Phone Your Palm ® Pre 2 phone enab
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1 Open Phone . 2 Tap the dial pad n
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Redial the last number dialed 1 Ope
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the speakerphone. If appears with a
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What can I do during a call? Your p
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2 Tap to create the conference call
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Create a favorite You can also crea
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WARNING If driving while using a ph
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Turn call waiting on/off You can ch
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1 Open Phone . 2 Open the applicati
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Email, text, multimedia, and instan
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If the email account you set up tak
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• Any other time you open Email,
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4 Tap Remove Account, and then tap
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• To share a link to a web site:
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2 Do one of the following: • To c
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Add an email folder as a favorite F
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Switch between messaging accounts i
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you tap New Video, tap to start rec
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• To forward the message in an em
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1 Open Messaging . 2 Do one of the
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3 In Show Notifications, tap On or
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Contacts, Calendar, and other perso
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you’re looking at a linked contac
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9 (Optional) To assign the contact
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• In a linked contact, to add or
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Link a contact When your phone reco
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If you delete a contact that is ass
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Send contacts You can send all cont
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If you are setting up an Exchange a
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Customize event notification sounds
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• Tap the event name. Open the ap
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Stop synchronization of Calendar wi
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TIP If you add a due date to a task
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Hide or delete all completed tasks
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Clock The Clock application lets yo
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Install Facebook BEFORE YOU BEGIN T
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2 Tap Profile. 3 Tap any of the fol
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Photos, videos, and music There’s
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Photos Look at pictures To get pict
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Look at photos in a slideshow You c
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3 Tap and tap Upload. 4 Do one of t
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8 To make adjustments to the portio
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Delete a video 1 Open Videos . 2 Ta
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more information, open the browser
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Search for related songs or content
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View album information and buy an a
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Web and wireless connections With y
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• From any screen: Open the conne
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3 The current setting is displayed
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Create an open hotspot 1 Open Palm
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3 If VPNC is not selected already i
Page 169 and 170: 2 By default, Location Services is
Page 171 and 172: 1 Open Web . 2 Enter the search ter
Page 173 and 174: The first 12 bookmarks you create b
Page 175 and 176: Customize web browser settings 1 Op
Page 177 and 178: 6 If you are pairing with a car kit
Page 179 and 180: Use your phone as a modem BEFORE YO
Page 181 and 182: Documents Your Palm ® Pre 2 phone
Page 183 and 184: 1 Open Quickoffice . Any accounts y
Page 185 and 186: Add, edit, or delete an online acco
Page 187 and 188: 1 With the file open, open the appl
Page 189 and 190: Preferences There are lots of ways
Page 191 and 192: Table 1. Backup details Application
Page 193 and 194: Manually back up information to you
Page 195 and 196: 1 Open Date & Time . 2 Set any of t
Page 197 and 198: Run Interactive Tests If you are tr
Page 199 and 200: 2 Under Screen, drag the Brightness
Page 201 and 202: NOTE The volume you set for each in
Page 203 and 204: Troubleshooting Although we can’t
Page 205 and 206: TIP An occasional restart can be go
Page 207 and 208: For users of other Palm ® devices
Page 209 and 210: 10 Position the back cover over the
Page 211 and 212: I can’t get the back cover on 1 P
Page 213 and 214: Phone Signal strength is weak Becom
Page 215 and 216: I hear static or interference when
Page 217 and 218: If your company requires you to cha
Page 219: I have problems sending email (IMAP
Page 223 and 224: play the files on your phone. Howev
Page 225 and 226: 4 Delete the most recently installe
Page 227 and 228: Glossary of Terms airplane mode A m
Page 229 and 230: notification A message that appears
Page 231 and 232: Online accounts available for Palm
Page 233 and 234: Specifications Table 1. Specificati
Page 235 and 236: Table 1. Specifications Category De
Page 237 and 238: Regulatory and Safety Information T
Page 239 and 240: exposure to RF Energy under the rec
Page 241 and 242: Persons with pacemakers should do t
Page 243 and 244: 5 Do not take notes, look up phone
Page 245 and 246: Index NUMERICS 100PALM folder 143,
Page 247 and 248: Clear Cache option 175 Clear Call H
Page 249 and 250: editing bookmarks 173 contacts 113,
Page 251 and 252: images 93, 220 See also pictures IM
Page 253 and 254: synchronization 207, 216 overdue ta
Page 255 and 256: for contacts 80, 113 for emails 94
Page 257 and 258: wireless services 21 TXT files 182
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