FYE 14 Budget prelim - City of Norman

CITY OF NORMANDIVISION SERVICE EFFORTSAND ACCOMPLISHMENTSHUMAN RESOURCESGOALS:• Provide and interpret policies, procedures, programs and collective bargaining agreements that upholdthe welfare, safety, and rights of employees and management.• Facilitate productive management/employee workplace partnerships, conflict resolution andnegotiation.• Utilize recruitment and selection methods that contribute to our highly qualified workforce.• Administer a quality benefit program and employee classification and compensation system that iscost effective and assists in attracting and retaining employees.• Educate employees to be more knowledgeable about their benefits and to deal effectively with healthcare providers.• Provide appropriate evaluation criteria for assessing and improving job performance.• Support City organizational goals by managing training and development systems to bring aboutchanges in people and processes that improve employee performance and so contribute to the City’sbusiness results.• Contribute as a strategic partner in new technology implementation and E-Government services.• Lead quality management initiatives to ensure continuous process improvement and compliance toquality standards.• Contribute to a high level of employee engagement that supports individual, group, and organizationalperformance.OBJECTIVES:• Reduce non-conformances related to human resource policies, practices and procedures andemployment law through management/supervisory training and counseling.• Reduce grievances through union and management consultation.• Recruit, hire and promote highly qualified individuals for entry level and key positions.• Conduct an active benefits communication program.• Improve job performance utilizing an evaluation system that provides for year-round action planningand coaching opportunities.• Conduct programs in leadership and supervisory development.• Expand the Computer Training Lab services to provide customized curriculum development andproject support.• Design interactive Human Resources Website to meet needs of internal and external customers.• Manage quality initiative through the American Public Works Association and EnvironmentalManagement Systems project team.• Provide employee special events and programs that enhance employee engagement and communityinvolvement.ANNUAL BUDGET178