11.07.2015 Views

FYE 14 Budget prelim - City of Norman

FYE 14 Budget prelim - City of Norman

FYE 14 Budget prelim - City of Norman

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CITY OF NORMANDIVISION SERVICE EFFORTSAND ACCOMPLISHMENTSENGINEERINGGOALS:• Respond to requests for information in a prompt, courteous manner.• Manage projects efficiently and pr<strong>of</strong>essionally.• Provide other <strong>City</strong> Departments / Divisions with prompt, quality service.OBJECTIVES:• Respond to citizen complaints and regulatory agencies in a courteous, pr<strong>of</strong>essional and timely manner.• Perform more in-house designs <strong>of</strong> capital improvements, instead <strong>of</strong> using consulting engineers.• Build and inspect construction projects in strict accordance with the plans and specifications.• Complete construction projects on time and within budget.• Investigate drainage problems promptly.• Provide technical advice to other <strong>City</strong> Departments / Divisions.PERFORMANCE MEASUREMENTS - RESULTS REPORT:<strong>FYE</strong> 11 <strong>FYE</strong> 12 <strong>FYE</strong> 13 <strong>FYE</strong> <strong>14</strong>ACTUAL ACTUAL PLAN ESTIMATE PROJECTEDPERFORMANCE INDICATORS:Complete projects within 15% <strong>of</strong> theoriginal budget, 80% <strong>of</strong> the time100% 100% 80% 100% 80%Complete projects on time, 75% <strong>of</strong> thetimeKeep engineering, staking and qualitycontrol costs to less than 15% <strong>of</strong> theconstruction costs, 90% <strong>of</strong> the timeAddresses will be assigned within 5working days, 70% <strong>of</strong> the timeLot line adjustments will be completedwithin 5 working days, 70% <strong>of</strong> the timePublic requests for information will beprovided within 2 hours, 70% <strong>of</strong> the timeWill inspect all active projects once aday, 90% <strong>of</strong> the timePrepare development punch list within 1day <strong>of</strong> the final inspection, 90% <strong>of</strong> thetimeWill comply with the project plans andspecifications, 100% <strong>of</strong> the timeThe review <strong>of</strong> residential buildingpermits will be completed within 3working days, 75% <strong>of</strong> the timeThe review <strong>of</strong> commercial buildingpermits will be completed within 7working days, 75% <strong>of</strong> the time100% 100% 75% 100% 75%95% 95% 90% 95% 90%100% 100% 70% 100% 70%100% 100% 70% 100% 70%99.8% 99.8% 70% 100% 70%100% 100% 90% 100% 90%100% 100% 90% 95% 90%100% 100% 100% 100% 100%100% 100% 75% 100% 75%90% 100% 75% 85% 75%ANNUAL BUDGET239

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