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FYE 14 Budget prelim - City of Norman

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CITY OF NORMAN3. Expand the discussion <strong>of</strong> treated effluent reuse for irrigation, process water and educate thepublic regarding the advantages <strong>of</strong> indirect reuse as a water supply.4. Inform the public regarding changes to regulations and the impact on the cost <strong>of</strong> our services.5. Establish and maintain tracking system for customer complaints and requests for information.6. Increase knowledge <strong>of</strong> employees so they advance into higher positions.• Provide a safe workplace:1. Minimize Capital Improvement Projects (CIP) construction related accidents or injuries2. Maximize OSHA compliance by CIP contractors and <strong>City</strong> staff3. Ensure submission <strong>of</strong> and compliance with Traffic Control Plans4. Reduce citizen complaints during constructionPERFORMANCE MEASUREMENTS - RESULTS REPORT:PERFORMANCE INDICATORS:1. For Construction Projects:a. Project completed within contract time, 90% <strong>of</strong>the time.b. Final project costs to be less than 110% <strong>of</strong> theoriginal contract amount, 90% <strong>of</strong> the time<strong>FYE</strong> 11 <strong>FYE</strong> 12 <strong>FYE</strong> 13 <strong>FYE</strong> <strong>14</strong>ACTUAL ACTUAL PLAN ESTIMATE PROJECTED78% 100% 90% 50% 90%83% 80% 90% 11% 90%2. Utility plans for new development to be reviewedand returned within 10 work days <strong>of</strong> receipt fromPublic Works Department, 90% <strong>of</strong> the time.3. Complete calculation <strong>of</strong> Excise Tax and PaybackFees within 5 work days <strong>of</strong> receipt.4. Reduce outside design consultant use by completing3 projects in-house. Completeness measured byreadiness to bid project.5. Respond to citizen complaints or requests forinformation within 1 working day after receipt,90% <strong>of</strong> the time.6. Install temporary flow metering to documentreduction <strong>of</strong> wastewater flow after rehabilitation insections <strong>of</strong> the collection system, beginning withthe <strong>FYE</strong> 09 Sewer Maintenance Plan.82% 75% 90% 83% 90%100% 100% 90% 90% 90%2 2 3 3 396% 97% 90% 96% 90%5% (dry)25% (wet)5% (dry)25% (wet)5% (dry)25% (wet)n/an/a5% (dry)25% (wet)Notes:OSHA – Occupational Safety & Health AdministrationCIP – Capital Improvement ProjectsANNUAL BUDGET318

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