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EMI Course Catalog - Emergency Management Institute - Federal ...

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EmErgEncy managEmEnt InstItutE • 2011-2012 • catalog of coursEs<br />

performance Excellence series I—<br />

representing the agency (E536)<br />

This course is designed to aid participants in<br />

grasping and articulating the role and core values<br />

of the Agency and the pitfalls and consequences of<br />

misrepresentation. It provides employees with the<br />

ability to take on a more strategic, thoughtful, and<br />

credible approach when communicating and representing<br />

the Agency. Participants receive tools for<br />

enhancing their interpersonal skills and effectively<br />

interacting with others.<br />

Selection Criteria: PFT employees in grades GS-10 and<br />

below. CORE employees may attend on a spaceavailable<br />

basis.<br />

<strong>Course</strong> Length: 4 days<br />

mediation skills for the workplace (E542)<br />

To excel in the workplace and in the world, people<br />

must have command of sophisticated conflict<br />

management strategies. This course explores the<br />

skills of mediation that are applicable to dispute<br />

resolution in any workplace. Participants will<br />

practice successful problem-solving and collaboration<br />

techniques. The teaching methodology<br />

will include interactive exercises, demonstrations,<br />

lectures, supervised role-plays, and group debriefings.<br />

Conflict resolution processes, principles, and<br />

theories will be presented. The five different conflict<br />

coping styles will be discussed, and students will<br />

identify their own style. All participants will understand<br />

how to reduce and transform conflict in the<br />

workplace.<br />

Selection Criteria: PFT and CORE employees.<br />

<strong>Course</strong> Length: 4 days<br />

147 47<br />

Human resources (Hr) for supervisors<br />

and managers (E543)<br />

This course is designed to provide new FEMA supervisors<br />

and managers an overview and understanding<br />

of personnel management responsibilities. Tools are<br />

provided to abide by human resources laws and<br />

regulations for accomplishing organizational objectives.<br />

It also includes practical discussions on how to<br />

deal with various human resource issues that supervisors<br />

and managers encounter on the job.<br />

Selection Criteria: FEMA new PFT Supervisors and<br />

Managers will be granted priority registration,<br />

followed by all other interested PFT Supervisors and<br />

Managers.<br />

<strong>Course</strong> Length: 4 days<br />

FEdErAL EmErgENCy mANAgEmENT AgENCy<br />

fEma/fEDEral partnErs<br />

cOursEs—EmplOyEE<br />

DEvElOpmEnt

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