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Customs Declaration Processing System Detailed User and ...

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DETAILED USER & TECHNICAL REQUIREMENTS FOR CDPS<br />

AND USE-CASE MODELS<br />

Ref: PHASE V<br />

Number<br />

Description<br />

disconnected from the NCA network <strong>and</strong> files downloaded from Internet must<br />

be virus checked.<br />

Table 11: Common Domain related security requirements<br />

5.2.6 Other – Supporting Services<br />

Some other actions have to be taken by MCA to ensure the correct operation of CDPS.<br />

Number<br />

UR-000<br />

UR-0010<br />

UR-0020<br />

Description<br />

A National Help Desk infrastructure providing follow-up <strong>and</strong> tracking must be<br />

set up for <strong>Customs</strong> Officers.<br />

CDPS must provide an integrated online context-sensitive ‘Help’ feature. In<br />

addition, the “Help” feature must be designed <strong>and</strong> implemented to allow Subject<br />

Matter Experts to access, edit <strong>and</strong> update the help screens in Macedonian<br />

language <strong>and</strong> relate the help message to applicable business rules so that when<br />

the business rules change, the need to update the relevant help messages can be<br />

easily identified.<br />

All documentation produced to design, develop, deploy, implement <strong>and</strong> support<br />

CDPS forms part of the solution <strong>and</strong> the MCA must have free <strong>and</strong> unfettered<br />

access to it for its own use. This is to allow the MCA to assume responsibility<br />

for making or for outsourcing modification/enhancements to CDPS, thereby<br />

eliminating dependency on external vendors.<br />

Table 12: Other General requirements<br />

5.2.7 Data Warehouse <strong>and</strong> Reporting<br />

This section details the technical <strong>and</strong> functional requirements for the CDPS-related Data Warehouse<br />

that needs to be implemented for MCA. It is desirable that a data warehouse is built as part of the<br />

CDPS.<br />

Number Description<br />

DW-0010 DWS must not affect the response time of the TPS.<br />

DWS has to perform its processors/disks/database tasks associated with querying<br />

<strong>and</strong> reporting on servers/disks/databases not used by the CDPS transaction<br />

processing systems.<br />

DW-0020 DWS should use data models that speed up <strong>and</strong> optimise querying <strong>and</strong> reporting<br />

tasks. It is expected that these data models will be different from the data models<br />

in the CDPS TPS.<br />

DW-0030 DWS shall use server <strong>and</strong> database technologies that speed up processing of<br />

queries <strong>and</strong> reports such as bit-mapped indexing, <strong>and</strong> shall not use database<br />

technologies which are optimised for TPS such as transaction recovery.<br />

DW-0040 DWS shall provide an environment where a relatively small amount of<br />

knowledge of the technical aspects of database technology is required to write<br />

<strong>and</strong> maintain queries <strong>and</strong> reports <strong>and</strong>/or to provide a means to speed up the<br />

writing <strong>and</strong> maintaining of queries <strong>and</strong> reports by MCA’s IT staff.<br />

DW-0050 DWS shall aggregate (e.g. extract, transform, <strong>and</strong> load) data from CDPS, other<br />

MCA’s TPSs, <strong>and</strong> external data sources, <strong>and</strong> shall thus make it easier to query<br />

<strong>and</strong> report from such data on a regular basis.<br />

DW-0060 DWS shall provide a repository for data from a longer time period than can<br />

efficiently be held in a TPS, <strong>and</strong> can allow for execution of queries <strong>and</strong><br />

Page 144/276

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