C•CURE 800/8000 Software Configuration Guide - Tyco Security ...

Two Phase AcknowledgementTwo Phase AcknowledgementTwo Phase Acknowledgement mode is used to require specified events to beboth Acknowledged and Cleared. With Two Phase Acknowledgement, theMonitoring Station Event Viewer is divided into two panes, also called theDual Split Screen mode:• The Acknowledge pane displays the events that need to beacknowledged.• The Pending Clear pane displays the events that have beenacknowledged, but still must be cleared.The Acknowledge Pane contains a list of events requiring initialacknowledgement. It also contains events with active causes that require noacknowledgement. You select the event requiring an initial acknowledgementand click the Acknowledge button. If the event is configured for a logmessage, you are required to enter a log message at the time you acknowledgethe event.The acknowledged event is moved from the Acknowledge Pane, and if it alsorequires clearing, it is displayed in the Pending Clear Pane on the Dual SplitScreen.The Pending Clear Pane contains a list of acknowledged events that needclearing. You select the event and click the Clear button to clear the event. Ifthe event is configured for a log message, you are required to enter a logmessage at the time you clear the event.Two Phase Acknowledgement on the Dual Split Screen is enabled by:• Enabling the TwoPhaseEventAck system setting that is disabled bydefault• Enabling the NewEventScreen system setting• Clearing the Monitoring Privilege Disable Two Phase Event ScreenControl for users whom you want to give access to Two PhaseAcknowledgementWhen you change these settings to enable Two Phase Acknowledgement, theMonitoring Station will display in Dual Split Screen mode.C•CURE 800/8000 Software Configuration Guide 7–29