C•CURE 800/8000 Software Configuration Guide - Tyco Security ...

Configuring Incident Groups for TrackingEvent IncidentAn Incident is a series of alarm instances and other related actions groupedtogether for reporting purposes. An Incident ID is a unique number thatdenotes a series of event activities starting when the event is activated andending when the event is deactivated and has no active causes.If the event is configured for acknowledgment, the Incident ID ends when theevent satisfies all the following conditions on the Monitoring Station and is:• Deactivated• Acknowledged• Cleared• Has no active causesAfter an event incident ends, its Incident ID is still kept on the MonitoringStation Event Status dialog box until the event becomes active with a newactive cause. As long as an event does not become active again, all messageslogged to it still retain the previous Incident ID. This applies to all three typesof event activation:• Permanent activation• Momentary activation• Latching eventDuring an event’s activation period, any other related activity messages areassigned the same Incident ID. The activity messages included are• Event acknowledgements• Event clears• Event acknowledgements overdue• Event resets• Event log messages• Event re-activations• Event deactivations.C•CURE 800/8000 Software Configuration Guide 25–13