Reflections on the Human Condition - Api-fellowships.org
Reflections on the Human Condition - Api-fellowships.org
Reflections on the Human Condition - Api-fellowships.org
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Maintenance and improvement of reliability of<br />
individuals and groups<br />
The first area of study to prevent accidents caused<br />
by human error is that of human related studies<br />
c<strong>on</strong>cerning:<br />
Selecti<strong>on</strong> and deployment of pers<strong>on</strong>s who are less pr<strong>on</strong>e to<br />
errors<br />
One practical achievement of railway related research<br />
into human science is <strong>the</strong> operati<strong>on</strong> aptitude test<br />
(Psychological aptitude test) implemented for <strong>the</strong> staff<br />
engaged in train operati<strong>on</strong>, such as train drivers, which<br />
is required by <strong>the</strong> Ministry of Land, Infrastructure and<br />
Transport.<br />
The Psychological aptitude test c<strong>on</strong>sists of four tests:<br />
Uchida-Kraepelin Performance Test, Intelligence Tests,<br />
Choice Reacti<strong>on</strong> Test, and Attenti<strong>on</strong> Distributi<strong>on</strong> Test.<br />
The Uchida-Kraepelin Performance Test is about job<br />
performance; <strong>the</strong> Intelligence Test is about reas<strong>on</strong>ing<br />
ability; <strong>the</strong> Choice Reacti<strong>on</strong> Test is about reacti<strong>on</strong> to<br />
speed and accuracy; and <strong>the</strong> Attenti<strong>on</strong> Distributi<strong>on</strong><br />
Test is about attenti<strong>on</strong> span.<br />
Training staffs who have <strong>the</strong> ability and attitude needed<br />
to avoid errors<br />
The rapid aging of <strong>the</strong> society and <strong>the</strong> fall in <strong>the</strong> size<br />
of <strong>the</strong> younger populati<strong>on</strong> will make it necessary to<br />
positively use elderly and female employees. The number<br />
of older employees will increase in <strong>the</strong> future; thus it is<br />
necessary to focus <strong>on</strong> physical fitness as a required factor<br />
for drivers and o<strong>the</strong>r workers who work irregular hours<br />
so that <strong>the</strong>y could maintain a high safety level.<br />
The Index of Physical Fitness (IPC) is proposed as <strong>on</strong>e<br />
of str<strong>on</strong>g indexes for c<strong>on</strong>trol of health and physical<br />
c<strong>on</strong>diti<strong>on</strong>s for accident preventi<strong>on</strong>. The decline of<br />
arousal level from midnight to early morning of high<br />
score IPC subjects is smaller than low score IPC<br />
subjects. (Satou et al., 2002) The targets of that training<br />
are to identify <strong>the</strong> requirements and minimum level<br />
of physical and mental abilities, health and physical<br />
c<strong>on</strong>diti<strong>on</strong>s needed for <strong>the</strong> safe performance of tasks. It<br />
is essential to determine how to assess a pers<strong>on</strong>’s ability<br />
to c<strong>on</strong>tinue work and what to do in terms of work<br />
c<strong>on</strong>diti<strong>on</strong>s and envir<strong>on</strong>ment.<br />
Maintenance and administrati<strong>on</strong> of staff<br />
<strong>Human</strong> Science c<strong>on</strong>ducted an opini<strong>on</strong> poll am<strong>on</strong>g<br />
railway employees to identify <strong>the</strong>ir safety awareness.<br />
THE STATE, DEVELOPMENT AND GLOBALIZATION<br />
259<br />
Individual percepti<strong>on</strong>s of safety are affected by <strong>the</strong><br />
<strong>org</strong>anizati<strong>on</strong> socio-psychological aspects, such as <strong>the</strong><br />
attitude and policy toward safety and communicati<strong>on</strong><br />
methods within <strong>the</strong> <strong>org</strong>anizati<strong>on</strong>.<br />
They also developed a method of assessing <strong>the</strong> safety<br />
awareness level of an <strong>org</strong>anizati<strong>on</strong> as objectively and<br />
quantitatively as possible by using <strong>the</strong> approach for<br />
hierarchical decisi<strong>on</strong>-making process (AHP).<br />
Assessment and improvement of work envir<strong>on</strong>ment<br />
The sec<strong>on</strong>d key to <strong>the</strong> preventi<strong>on</strong> of human error<br />
induced accidents is <strong>the</strong> study to assess and improve <strong>the</strong><br />
actual work envir<strong>on</strong>ment and c<strong>on</strong>diti<strong>on</strong>s that c<strong>on</strong>tribute<br />
to error reducti<strong>on</strong>. Lately, <strong>the</strong> numbers of studies have<br />
been d<strong>on</strong>e to assess and improve <strong>the</strong> work envir<strong>on</strong>ment<br />
where train speeds are higher, traffic is denser and <strong>on</strong>eman<br />
operati<strong>on</strong> is introduced. It was found that <strong>on</strong>e-man<br />
drivers suffer from substantial mental stress in <strong>the</strong> event<br />
of problems or accidents and that this effect persists.<br />
As indexes to show <strong>the</strong> adequacy of work c<strong>on</strong>diti<strong>on</strong>s<br />
and envir<strong>on</strong>ment, <strong>Human</strong> Science develops tools to<br />
estimate <strong>the</strong> workload. There are physiological indexes<br />
such as heart beat and <strong>the</strong> flickering and psychological<br />
indexes using recognized symptoms test. One of <strong>the</strong><br />
results <strong>on</strong> such studies is a prototype “driver’s workload<br />
questi<strong>on</strong>naire” that c<strong>on</strong>sist of six sets of criteria to easily<br />
and accurately measure and judge <strong>the</strong> effect of l<strong>on</strong>g<br />
working hours within <strong>the</strong> actual situati<strong>on</strong>s.<br />
Accident analysis and safety management<br />
<strong>Human</strong> Science collected data with <strong>the</strong> use of human<br />
error-induced accident investigati<strong>on</strong> card, which<br />
c<strong>on</strong>sisted of a checklist of 65 items. Using this data,<br />
<strong>the</strong>y built a human error-induced accident database,<br />
which is useful, both for <strong>the</strong> interpretati<strong>on</strong> of individual<br />
accidents and for statistic analysis. They are planning to<br />
develop a system that performs rapid and detailed cause<br />
analysis of an accident and suggests proper measures to<br />
be taken.<br />
Measures to prevent accidents at crossing<br />
Although a number of accident at crossings is decreasing,<br />
preventive measures for this kind of accident is <strong>on</strong>e<br />
of <strong>the</strong> most critical challenges in <strong>the</strong> field of human<br />
science because of <strong>the</strong> still quite high accident count,<br />
as well as <strong>the</strong> seriousness of <strong>the</strong> result. Recent work<br />
includes <strong>the</strong> designing of a new model of crossing signs<br />
with improved visibility and examinati<strong>on</strong> and proposal<br />
of visibility measuring methodology that can be applied<br />
Ref lecti<strong>on</strong>s <strong>on</strong> <strong>the</strong> <strong>Human</strong> C<strong>on</strong>diti<strong>on</strong>: Change, C<strong>on</strong>flict and Modernity<br />
The Work of <strong>the</strong> 2004/2005 API Fellows