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3.12 OCCURRENCE REPORTING
The Occurrence Reporting program provides for the timely reporting of occurrences that
could affect the safety of the public, seriously impact the intended purposes of the Site facilities,
have an adverse affect on the environment, or endanger the health and safety of the workers
Actual and potential TSR Violations or TSR Out-Of-Tolerance conditions are reported to
cognizant management and to the DOE. Provisions of the program specify the processes for
occurrence categorization, notification, investigation, root cause analysis, development of
corrective actions, tracking of corrective actions to completion, and lessons-learned
determination.
The Occurrence Reporting program is implemented by the Occurrence Reporting
Process (Ref. 30) procedure.
3.13 QUALITY ASSURANCE
The Quality Assurance (QA) program assures a consistent and appropriate application of
quality requirements to the performance of activities using a graded approach. Safety,
reliability, and performance are maximized through the application of effective management
systems and graded controls commensurate with the risks posed by complex activities. Separate
Quality Assurance Programs (QAPs) have been prepared that are similar in technical content,
but differ in scope and applicability. One QAP is applicable to nuclear facilities activities with
radiological’risks and is subject to DOE enforcement. The other QAP is applicable to non-
nuclear’facilities and is a contractual obligation.
QAP requirements are management systems, which are implemented through existing
Site procedures and programs. The purpose of these management systems is to assist
organizations in the accomplishment of mission objectives; to ensure work is planned and
performed in accordance with regulatory and contractual requirements; and to ensure complex
activities are conducted in an efficient and effective manner. QA is a shared, interdisciplinary
function. It involves management and immediate worker contributions from all organizations
responsible for performing activities to independently verify that activities comply with
specified standards and requirements. The QAP establishes ten criteria associated with
management, performance, and assessment: program, personnel training and qualification,
quality improvement, documents and records, work processes, design, procurement, inspection
and acceptance testing, management assessment, and independent assessment.
An element of the QA program is the Management Assessment program. This program
requires assessments be conducted to provide assurance to facility management of adequate
implementation of SMPs and TSRs and to determine the effectiveness of those programs in
support of facility operations. This program provides for early self-discovery and correction of
performance problems.
The QA program is defined in the Rocky Mountain Remediation Services Qual@
A&rance Program Description (Ref. 3 1).
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