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Introduction to Fire Safety Management

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emergency medical care and rescue work. It is therefore<br />

necessary <strong>to</strong> communicate with those external bodies<br />

that will provide assistance in the case of emergencies<br />

including the police, fi re and ambulance services.<br />

Further examples of information that should be<br />

communicated outside an organisation include:<br />

➤ Details contained within the health and safety fi le<br />

produced upon completion of construction operations<br />

under CDM<br />

➤ Hazards associated with a particular site, e.g. chemical<br />

or biological risks<br />

➤ Environmental management systems including facilities<br />

for hazardous waste disposal<br />

➤ Emergency procedure for visi<strong>to</strong>rs and contrac<strong>to</strong>rs<br />

➤ Hazard information <strong>to</strong> prospective cus<strong>to</strong>mers as<br />

part of the supply chain management.<br />

Again, a variety of media is used when communicating<br />

information <strong>to</strong> external parties. Increasingly the use of<br />

electronic communication technology is simplifying and<br />

accelerating the fl ow of information. An obvious disadvantage<br />

of the level of use of electronic media is the<br />

possibility of information overload, where safety critical<br />

issues can be lost in a plethora of trivial information.<br />

4.4.4 Competence<br />

Competence is the fundamental requirement <strong>to</strong> allow<br />

any task <strong>to</strong> be completed safely. A number of defi ning<br />

safety and employment bodies have attempted <strong>to</strong> provide<br />

a succinct defi nition of the term competence.<br />

<strong>Safety</strong> competence can therefore be described as<br />

being a combination of knowledge, skills and experience<br />

that ensures roles are fulfi lled and tasks completed with<br />

due regard <strong>to</strong> the hazards involved and the risk control<br />

measures necessary <strong>to</strong> achieve the required levels of<br />

safety. The RRFSO also adds the term ‘other qualities’<br />

without giving an indication of what they are referring <strong>to</strong>.<br />

Examples of defi nitions of competence:<br />

The ability <strong>to</strong> perform the activities within<br />

an occupation or function <strong>to</strong> the standards<br />

expected in employment (Manpower<br />

Services Commission 1991).<br />

The ability <strong>to</strong> use knowledge, understanding,<br />

practical and thinking skills <strong>to</strong> perform<br />

effectively <strong>to</strong> the national standards expected<br />

in employment (DfEE 1998).<br />

<strong>Safety</strong> culture<br />

Competence gives confi dence <strong>to</strong> those who have<br />

it and ensures that policies will be developed and<br />

implemented effectively by all those having responsibility<br />

for safety in the workplace.<br />

It follows that the competence of the most senior<br />

manager is as relevant <strong>to</strong> shop fl oor safety as the<br />

competence of the contract cleaner. Each has a different<br />

but nonetheless vital role <strong>to</strong> play in the control of risk.<br />

Each needs <strong>to</strong> have an adequate level of knowledge,<br />

skill and experience <strong>to</strong> enable them <strong>to</strong> do what is<br />

necessary <strong>to</strong> make the workplace safe. The senior buyer<br />

may be responsible <strong>to</strong> ensure, for example, the provision<br />

of safe work equipment, whereas the contract cleaner is<br />

responsible for ensuring the waste by-products of the<br />

equipment do not present a fi re hazard. Each must be<br />

able <strong>to</strong> recognise what needs <strong>to</strong> be done and each must<br />

have the necessary skills <strong>to</strong> play their part effectively.<br />

Individual competence may be affected by<br />

the following fac<strong>to</strong>rs:<br />

➤ The ability <strong>to</strong> acquire knowledge or<br />

develop skills<br />

➤ Mental approach (e.g. powers of concentration,<br />

maturity, motivation)<br />

➤ The ability <strong>to</strong> apply existing knowledge<br />

and ‘common sense’<br />

➤ Skills acquired through experience,<br />

instruction, or training<br />

➤ The physical ability <strong>to</strong> develop work skills.<br />

Organisations that effectively manage safety need, as<br />

a minimum, <strong>to</strong> moni<strong>to</strong>r levels of competence at various<br />

times and will normally have formal arrangements for<br />

measuring competence on the following occasions:<br />

➤ On recruitment of employees<br />

➤ On promoting and internal transfer of staff<br />

➤ Prior <strong>to</strong> engaging contrac<strong>to</strong>rs<br />

➤ The introduction of new:<br />

➤ Work equipment<br />

➤ Procedures<br />

➤ Working routine<br />

➤ To assess training needs<br />

➤ To assess training effectiveness<br />

➤ When investigating incidents and accidents.<br />

The Department of Employment defi ne training as:<br />

The systematic development of attitude,<br />

knowledge and skill patterns required by an<br />

individual <strong>to</strong> perform adequately a given task<br />

or job.<br />

67

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