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2Equal Opportunity and the Law Source: Martin Ruetschl/AP Images.
LEARNING OBJECTIVES 1. Explain the importance of and list the basic features of Title VII of the 1964 Civil Rights Act and at least five other equal employment laws. 2. Explain how to avoid and deal with accusations of sexual harassment at work. 3. Define adverse impact and explain how it is proved. 4. Explain and illustrate two defenses you can use in the event of discriminatory practice allegations. 5. Cite specific discriminatory personnel management practices in recruitment, selection, promotion, transfer, layoffs, and benefits. 6. List the steps in the EEOC enforcement process. 7. Discuss why diversity management is important and how to institutionalize a diversity management program. Afederal district court in New York recently approved a $175 million settlement by Novartis Pharmaceuticals Corp. to pay a class of about 6,000 female current and former sales representatives to settle their sex discrimination class action suit. 1 As you ll see at http://eeoc.gov/eeoc/newsroom/index.cfm, hardly a day goes by without equal opportunity related lawsuits at work. Employee Relations Compensation Company s Strategic Goals Employee Competencies and Behaviors Required for Company to Achieve These Strategic Goals Strategic and Legal Environment HR Policies and Practices Required to Produce Employee Competencies and Behaviors WHERE ARE WE NOW . . . Every HR action you take as a manager, from interviewing applicants to training, appraising, and rewarding them, has equal employment implications. Therefore, the purpose of this chapter is to provide you with the knowledge to deal effectively with equal employment questions on the job. The main topics we cover are equal opportunity laws enacted from 1964 to 1991, the laws from 1991 to the present, defenses against discrimination allegations, illustrative discriminatory employment practices, the EEOC enforcement process, and diversity management. Development Training and Recruitment and Placement Access a host of interactive learning aids at www.mymanagementlab.com to help strengthen your understanding of the chapter concepts. MyManagementLab 31
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HUMAN THIRTEENTH EDITION RESOURCE M
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DEDICATED TO SAMANTHA AND TAYLOR
Page 8 and 9: C O N T E N T S Preface xxiii Ackno
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CHAPTER 3 HUMAN RESOURCE MANAGEMENT
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LEARNING OBJECTIVES 1. Explain why
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CHAPTER 4 JOB ANALYSIS AND THE TALE
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LEARNING OBJECTIVES 1. List the ste
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CHAPTER 5 PERSONNEL PLANNING AND RE
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LEARNING OBJECTIVES 1. Explain what
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CHAPTER 6 EMPLOYEE TESTING AND SELE
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LEARNING OBJECTIVES 1. List the mai
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CHAPTER 7 INTERVIEWING CANDIDATES 2
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LEARNING OBJECTIVES 1. Summarize th
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CHAPTER 8 TRAINING AND DEVELOPING E
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LEARNING OBJECTIVES 1. Define perfo
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CHAPTER 9 PERFORMANCE MANAGEMENT AN
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LEARNING OBJECTIVES 1. Describe a c
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CHAPTER 10 EMPLOYEE RETENTION, ENGA
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LEARNING OBJECTIVES 1. List the bas
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CHAPTER 11 ESTABLISHING STRATEGIC P
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LEARNING OBJECTIVES 1. Explain how
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CHAPTER 12 PAY FOR PERFORMANCE AND
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LEARNING OBJECTIVES 1. Name and def
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CHAPTER 13 BENEFITS AND SERVICES 42
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LEARNING OBJECTIVES 1. Explain what
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CHAPTER 14 ETHICS AND EMPLOYEE RIGH
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LEARNING OBJECTIVES 1. Give a brief
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CHAPTER 15 LABOR RELATIONS AND COLL
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LEARNING OBJECTIVES 1. Explain the
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CHAPTER 16 EMPLOYEE SAFETY AND HEAL
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LEARNING OBJECTIVES 1. List the HR
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CHAPTER 17 MANAGING GLOBAL HUMAN RE
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LEARNING OBJECTIVES 1. Explain why
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CHAPTER 18 MANAGING HUMAN RESOURCES
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INDIVIDUAL AND GROUP ACTIVITIES CHA
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A P P E N D I X A PHR and SPHR know
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APPENDIX A 635 08 Identify internal
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APPENDIX A 637 04 Total Rewards (16
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APPENDIX A 639 02 Identify the orga
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A P P E N D I X B Comprehensive Cas
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APPENDIX B 643 5. Miriam, the contr
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APPENDIX B 645 good manners in the
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APPENDIX B 647 dozen Googlers, tapp
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APPENDIX B 649 Auto service is a to
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APPENDIX B 651 breaks and for lunch
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APPENDIX B 653 The Baker panel look
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G L O S S A R Y action learning A t
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GLOSSARY 657 electronic performance
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GLOSSARY 659 It usually also involv
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GLOSSARY 661 role playing A trainin
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N A M E / O R G A N I Z A T I O N I
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NAME/ORGANIZATION INDEX 665 Carlson
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NAME/ORGANIZATION INDEX 667 F Faceb
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NAME/ORGANIZATION INDEX 669 456n129
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NAME/ORGANIZATION INDEX 671 London,
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NAME/ORGANIZATION INDEX 673 Patters
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NAME/ORGANIZATION INDEX 675 387n24,
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NAME/ORGANIZATION INDEX 677 Wolkins
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SUBJECT INDEX 679 Web sites, 442 Se
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SUBJECT INDEX 681 contemporary topi
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SUBJECT INDEX 683 supply of inside
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SUBJECT INDEX 685 J Job aid, 258 Jo
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SUBJECT INDEX 687 virtual job fairs
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SUBJECT INDEX 689 hostile environme
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