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582 PART 5 EMPLOYEE RELATIONS<br />

doing business in China argue that the new law will reduce employment flexibility, raise<br />

labor costs, and make it difficult to lay off employees by instituting new large severance<br />

package requirements. 24<br />

All employers in China deal with issues including problems retaining good<br />

employees and an increasingly active union movement. However, how they deal with<br />

these issues depends on the ownership of the firm. State-owned enterprises use<br />

fewer modern human resource management tools than do giant Chinese multinationals<br />

like Lenova, for instance. There are therefore wide variations in human<br />

resource management practices among companies in China, and between Chinese<br />

and Western firms. 25<br />

RECRUITING Because of governmental constraints on migration and other legal<br />

constraints, it is relatively difficult to recruit, hire, and retain good employees. At least<br />

until recently, sporadic labor shortages were widespread and will likely return. China s<br />

Employment Contract Law requires, among many other things, that employers report<br />

the names, sexes, identification numbers, and contract terms for all employees they<br />

hire within 30 days of hiring to local labor bureaus. 26<br />

In China, recruiting effectiveness depends largely on non-recruitment human<br />

resource management issues. Employees are highly career oriented and gravitate toward<br />

employers that provide the best career advancement training and opportunities. 27<br />

Firms like Siemens China, with impressive training and development programs, have<br />

the least difficulty attracting good candidates. Poaching employees is a serious matter in<br />

China. The employer must verify that the applicant is free to sign a new employment<br />

agreement.<br />

SELECTION The dominant employee selection method involves analyzing the<br />

applicant s résumé and then interviewing him or her. The ideal way to do this, as we<br />

saw in Chapter 6 (Interviewing), is to institute a structured interview process, as many<br />

of the foreign firms in China have done.<br />

APPRAISING Employee appraisal is particularly sensitive to the cultural realities in<br />

China. The appraisal therefore needs to follow the formalities of saving face and avoiding<br />

confrontational, tension-producing situations. In general, it s best to talk in terms<br />

of objective work data (as opposed to personal comments like you re too slow ).<br />

COMPENSATION Although many managers endorse performance-based pay<br />

in China, many employers, to preserve group harmony, make incentive pay a small<br />

part of the pay package. And, as in other parts of Asia, team incentives are advisable. 28<br />

3 List and briefly describe the<br />

main methods for staffing<br />

global organizations.<br />

STAFFING THE GLOBAL ORGANIZATION<br />

Employers focus today is increasingly on managing human resource activities locally.<br />

In other words, their main concern is on selecting, training, appraising, and managing<br />

the in-country employees where they do business.<br />

However, deciding whether to fill local positions with local versus expatriate<br />

( imported ) employees has been and continues to be a major concern. The process<br />

involves identifying and selecting the people who will fill the positions, and then placing<br />

them in those positions.<br />

International Staffing: Home or Local?<br />

Companies doing business internationally employ several types of international<br />

employees. Locals are citizens of the countries where they are working. Expatriates<br />

( expats ) are noncitizens of the countries in which they are working (an American<br />

working in France is an expat). 29 Home-country nationals are citizens of the country<br />

in which the multinational company has its headquarters (so an American working<br />

for GM s subsidiary in China is a home-country national, as well as an expat).

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