HRM textbook

38 PART 1 INTRODUCTION
Technology enables employers
to accommodate disabled
employees.
Source: Robin Sachs/PhotoEdit Inc.
Court ruled that the ADA covers carpal tunnel syndrome only if her impairments
affect not just her job performance, but also her daily living activities. The employee
admitted that she could perform personal chores such as washing her face and fixing
breakfast. The Court said the disability must be central to the employee s daily living
(not just job). 38
THE NEW ADA The era in which employers prevail in most ADA claims
probably ended January 1, 2009. On that day, the ADA Amendments Act of 2008
(ADAAA) became effective. The EEOC had been interpreting the ADAs substantially
limits phrase very narrowly. The new ADAAAs basic effect will be to make it much
easier for employees to show that their disabilities are limiting. For example, the new
act makes it easier for an employee to show that his or her disability is influencing one
of the employee s major life activities. It does this by adding examples like reading,
concentrating, thinking, sleeping, and communicating to the list of ADA major life
activities. As another example, under the new act, an employee will be considered
disabled even if he or she has been able to control his or her impairments through
medical or learned behavioral modifications. The bottom line is that employers will
henceforth have to redouble their efforts to make sure they re complying with the
ADA and providing reasonable accommodations. 39
Many employers simply take a progressive approach. Research shows that common
employer concerns about people with disabilities (for instance, that they can t perform
physically demanding tasks, are less productive, and have more accidents) are generally
baseless. 40 So, for example, Walgreens has a goal of filling at least one-third of the jobs at
its two large distribution centers with people with disabilities. 41
Figure 2-2 summarizes some important ADA guidelines for managers and
employers.
FIGURE 2-2 ADA Guidelines
for Managers and Employers
Do not deny a job to a disabled individual if the person is qualified and able to
perform the essential job functions.
Make a reasonable accommodation unless doing so would result in undue hardship.
Know what you can ask applicants. In general, you may not make preemployment
inquiries about a person s disability before making an offer. However, you may ask
questions about the person s ability to perform essential job functions.
Itemize essential job functions on the job descriptions. In virtually any ADA legal
action, a central question will be, what are the essential functions of the job?
Do not allow misconduct or erratic performance (including absences and tardiness),
even if that behavior is linked to the disability.