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CHAPTER 18 MANAGING HUMAN RESOURCES IN SMALL AND ENTREPRENEURIAL FIRMS 623<br />

5 Describe how you would<br />

create a start-up human<br />

resource system for a new<br />

small business.<br />

MANAGING HR SYSTEMS, PROCEDURES,<br />

AND PAPERWORK<br />

Introduction<br />

Consider the paperwork required to run a five-person retail shop. Just to start with,<br />

recruiting and hiring an employee might require a help wanted advertising listing, an<br />

employment application, an interviewing checklist, various verifications of education<br />

and immigration status, for instance and a telephone reference checklist. You then<br />

might need an employment agreement, confidentiality and noncompetition agreements,<br />

and an employer indemnity agreement. To process the new employee you might<br />

need a background verification, a new employee checklist, and forms for withholding<br />

tax and to obtain new employee data. And to keep track of the employee once on board,<br />

you d need just to start a personnel data sheet, daily and weekly time records, an<br />

hourly employee s weekly time sheet, and an expense report. Then come all the<br />

performance appraisal forms, a disciplinary notice, an employee orientation record,<br />

separation notice, and employment reference response.<br />

In fact, the preceding list barely scratches the surface of the policies, procedures,<br />

and paperwork you ll need to run the human resource management part of your<br />

business. Perhaps with just one or two employees you could keep track of everything<br />

in your head, or just write a separate memo for each HR action, and place it in a folder<br />

for each worker. But with more employees, you ll need to create a human resource<br />

system comprised of standardized forms. As the company grows, you ll then have<br />

to computerize various parts of the HR system payroll, or appraising, for instance.<br />

Basic Components of Manual HR Systems<br />

Very small employers (say, with 10 employees or less) will probably start with a<br />

manual human resource management system. From a practical point of view, this<br />

generally means obtaining and organizing a set of standardized personnel forms<br />

covering each important aspect of the HR recruitment, selection, training,<br />

appraisal, compensation, safety process, as well as some means for organizing all<br />

this information for each of your employees.<br />

BASIC FORMS The number of forms you would conceivably need even for a<br />

small firm is quite large, as the illustrative list in Table 18-3 shows. 76 One simple<br />

way to obtain the basic component forms of a manual HR system is to start with<br />

one of the books or CDs that provide compilations of HR forms. The forms you<br />

TABLE 18-3 Some Important Employment Forms<br />

New Employee Forms Current Employee Forms Employee Separation Forms<br />

Application<br />

New Employee Checklist<br />

Employee Status<br />

Change Request<br />

Retirement Checklist<br />

Termination Checklist<br />

Employment Interview Employee Record COBRA Acknowledgment<br />

Reference Check Performance Evaluation Unemployment Claim<br />

Telephone Reference Report Warning Notice Employee Exit Interview<br />

Employee Manual<br />

Acknowledgment<br />

Vacation Request<br />

Probation Notice<br />

Employment Agreement Job Description<br />

Employment Application Probationary Evaluation<br />

Disclaimer<br />

Employee Secrecy Agreement<br />

Direct Deposit Acknowledgment<br />

Absence Report<br />

Disciplinary Notice<br />

Grievance Form<br />

Expense Report<br />

401(k) Choices<br />

Acknowledgment<br />

Injury Report

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