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2010-2011 Makivik Annual Report

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At the end of July, Air Canada discontinued service on the<br />

Montreal-Ottawa-Iqaluit route. This is resulting in improved<br />

passenger loads and yields on this market.<br />

Service between Winnipeg - Rankin Inlet increased to seven<br />

days a week, which has proven to be a successful schedule enhancement<br />

for this growing market. Kivalliq frequency has been<br />

increased on Baker Lake and Arviat, providing increased and<br />

improved connections for our customers.<br />

The Yellowknife market continues to be competitive, but First<br />

Air’s strong community presence and northern route network<br />

has resulted in a stable market. Our award for Best Community<br />

Support Business from the Yellowknife Chamber of Commerce<br />

confirms First Air’s continued leadership in the West.<br />

In Kuujjuaq, the tour operator business was down substantially<br />

from last year and passenger volume was accommodated<br />

on one flight per day. The extra frequency of flights in previous<br />

years was not required.<br />

The Nunavut Department of Health and Social Services contract<br />

for medical travel on schedule airlines was awarded. There<br />

was a four-month delay in awarding the contract that had a<br />

negative impact on our financial results. First Air was awarded<br />

a significant portion of Kitikmeot travel to Edmonton and half of<br />

the Kivalliq region travel, which represents a significant source of<br />

new revenue. We also retained a large share of Qikiqtani markets,<br />

including the Ottawa-Iqaluit market. We were disappointed that<br />

approximately half of the travel to Resolute Bay and Arctic Bay<br />

was given to a competitor who has yet to travel that market.<br />

réseau nordique assure la stabilité de ce marché. Le prix Best<br />

Community Support Business remis par la Chambre de commerce<br />

de Yellowknife confirme le leadership de First Air dans l’ouest<br />

du pays.<br />

Un seul vol quotidien vers Kuujjuaq a été offert cette année,<br />

en raison de l’importante chute des voyages de tourisme, ce qui<br />

était suffisant compte tenu du nombre de passagers à transporter.<br />

Le ministère de la Santé et des Services sociaux du Nunavut<br />

a octroyé ses contrats de déplacements pour raisons médicales<br />

sur des vols réguliers avec quatre mois de retard, ce qui a eu<br />

un certain impact sur nos résultats financiers. Toutefois, nous<br />

avons obtenu une part importante des déplacements en provenance<br />

de la région de Kitikmeot vers Edmonton et la moitié<br />

des déplacements de la région de Kivalliq, ce qui constitue une<br />

importante source de revenus. Nous avons également conservé<br />

une grande part du marché de la région de Qikiqtani, incluant<br />

le segment Ottawa-Iqaluit. Malheureusement, près de la moitié<br />

mr{[4• <strong>Makivik</strong> Corporation • Société <strong>Makivik</strong><br />

43

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