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LOS ANGELES CITY COLLEGE 80TH ANNIVERSARY CATALOG 2008-2009
JOB READINESS SKILLS CERTIFICATE OF COMPLETION
This Skills Certificate encompasses a series of specific non-credit courses designed to introduce and train new workers, incumbent workers, and dislocated
workers to the realities of the workplace. Upon completion of these combined courses, you will receive a Job Readiness Certificate of Completion which will
assist you in obtaining employment. This certificate is also recognized by the City of Los Angeles and the Los Angeles Chamber of Commerce as a credential.
Courses Class Hours
• VOCED 001 CE Blueprint for Workplace Success Class Hrs. 32
• VOCED 239 CE Blueprint for Customer Service Class Hrs. 18
• VOCED 230 CE 30 Ways to Shine as a New Employee Class Hrs. 6
• VOCED 236 CE Job Club Class Hrs. 7
RETAILING SMARTS SKILLS CERTIFICATE OF COMPETENCY
This Skills Certificate encompasses all of the Retail courses provided by the National Retail Federation (NRF). Upon completion of this training, you will receive
a Retail Skills Certificate of Competency in addition to Certification from the NRF in either Sales/Customer Service Skills or Supervisory/Management Skills once
you pass the online exam with a 75% or higher.
Courses Class Hours
• VOCED 241 CE Retailing Smarts 1: Getting to Know your Customer Class Hrs. 6
• VOCED 237 CE Retailing Smarts 2: Strategies in Meeting Your Customer’s Needs Class Hrs. 8
• VOCED 238 CE Retailing Smarts 3: Strategies in Building a Continuous Relationship Class Hrs. 6
• VOCED 235 CE Retailing Smarts 4: Going the Extra Mile Class Hrs. 6
• VOCED 234 CE Retailing Smarts 5: Explaining Features and Benefits Class Hrs. 7
• VOCED 231 CE Retailing Smarts 6: Building Sales Class Hrs. 6
• VOCED 232 CE Retailing Smarts 7: Closing the Sale Class Hrs. 4
• VOCED 233 CE Retailing Smarts 8: Completing the Sales Transaction Class Hrs. 5
VOCATIONAL ENGLISH AS A SECOND LANGUAGE SKILLS CERTIFICATE OF COMPLETION
This Skills Certificate packages three non-credit courses. The below courses have been created to assist a student in transition from high-level ESL courses to
vocational education programs towards a degree or career of their choosing. These three classes provide language skills training for our Limited English
Proficient (LEP) population to help them achieve success in vocational education programs. Upon completion of these combined courses, you will receive a VESL
Skills Certificate of Completion which will assist them in integrating into academic departments on campus and/or securing employment.
Courses Class Hours
• VOCED 079CE VESL A Class Hrs. 54
• VOCED 078CE VESL B Class Hrs. 54
• VOCED 055CE VESL C Class Hrs. 54
WORKPLACE LITERACY SKILLS CERTIFICATE
This Skills Certificate encompasses a series of specific non-credit courses. Upon completion of these combined courses, you will receive a Workforce Literacy
Skills Certificate which will assist you in obtaining employment through improvement of core competency skills, and/or advance in your current occupation.
Courses Class Hours
• VOCED 001 CE Blueprint for Workplace Success Class Hrs. 32
• VOCED 239 CE Blueprint for Customer Service Class Hrs. 18
• VOCED 230 CE 30 Ways to Shine as a New Employee Class Hrs. 6
• VOCED 079 CE Vocational English as a Second Language Class Hrs. 54
• VOCED 003 CE Workplace Computing for LEP Population Class Hrs. 54
• Basic Skills 007 CE Review of Basic Math Class Hrs. 36
• Basic Skills 006 CE Review of Basic English Class Hrs. 36
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