Training of Roma Health Mediators in Reproductive Health

Flip chart/Participant document
PROBLEM-SOLVING PROCESS
The woman identifies the problem (including causes and effects of the problem)
The woman identifies possible alternatives for dealing with the problem
The woman identifies possible consequences of each alternative (pros and cons of
each alternative)
The woman identifies the best alternative or solution for her, based on knowledge of
all the alternatives and possible consequences of each alternative
The woman implements her solution
At each stage of this process, the very important role of the mediator is to ask open and
neutral questions and to provide information (as necessary) to help the woman reflect upon
her situation (problem, alternatives and consequences of alternatives) in order to come to the
best decision for her and to implement it. Because the problem is the woman’s problem, she
will have to live with the solution she chooses (including the consequences of the solution).
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RFHI TOT for Trainers of RHMs Session 13: BCC