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Training of Roma Health Mediators in Reproductive Health

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"You're act<strong>in</strong>g like a child."<br />

"You women/<strong>Roma</strong> are all alike."<br />

Possible feel<strong>in</strong>gs generated by these responses:<br />

• Sense <strong>of</strong> <strong>in</strong>feriority<br />

6. Interpret<strong>in</strong>g, analyz<strong>in</strong>g, diagnos<strong>in</strong>g<br />

Tell<strong>in</strong>g the woman what her motives are, analyz<strong>in</strong>g what she is do<strong>in</strong>g or say<strong>in</strong>g.<br />

Examples:<br />

"You don't really believe that!"<br />

"You're just try<strong>in</strong>g to avoid the problem."<br />

"You're just say<strong>in</strong>g that to bug me."<br />

Possible feel<strong>in</strong>gs generated by these responses:<br />

• If correct, embarrassment<br />

• If <strong>in</strong>correct, hostility and anger.<br />

7. Sympathiz<strong>in</strong>g<br />

Try<strong>in</strong>g to make the woman feel better, talk<strong>in</strong>g her out <strong>of</strong> her feel<strong>in</strong>gs; try<strong>in</strong>g to make<br />

her feel<strong>in</strong>gs go away.<br />

Examples:<br />

"You'll feel different tomorrow."<br />

"All women go through this sometime."<br />

"Don't worry, th<strong>in</strong>gs will work out."<br />

"I used to feel like that, too."<br />

Possible feel<strong>in</strong>gs generated by these responses:<br />

• Frustration, feel<strong>in</strong>g that the mediator doesn't understand.<br />

• Sense that the person's feel<strong>in</strong>gs are not important.<br />

8. Distract<strong>in</strong>g, humor<strong>in</strong>g, divert<strong>in</strong>g<br />

Draw<strong>in</strong>g the woman away from her problem (possibly because mediator doesn't<br />

know how to deal with it): chang<strong>in</strong>g the subject etc.<br />

Examples:<br />

"We've been through all <strong>of</strong> this before."<br />

"That rem<strong>in</strong>ds me <strong>of</strong> . . . . . "<br />

Possible feel<strong>in</strong>gs generated by these responses:<br />

• Rejection<br />

• Frustration and hurt<br />

227<br />

RFHI/JSI <strong>Roma</strong>nia <strong>Tra<strong>in</strong><strong>in</strong>g</strong> <strong>of</strong> RHMs <strong>in</strong> <strong>Reproductive</strong> <strong>Health</strong> Session 14: Interpersonal Communication

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