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Review of the Registered Clubs Industry in NSW - Clubs NSW

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10 Help<strong>in</strong>g clubs better understand <strong>the</strong> risks and benefits<br />

<strong>of</strong> diversify<strong>in</strong>g <strong>the</strong>ir operations<br />

10 Help<strong>in</strong>g clubs better understand <strong>the</strong> risks and<br />

benefits <strong>of</strong> diversify<strong>in</strong>g <strong>the</strong>ir operations<br />

In <strong>the</strong> corporate world, diversify<strong>in</strong>g <strong>in</strong>to new operat<strong>in</strong>g areas can be an effective<br />

strategy for some bus<strong>in</strong>esses that seek to reduce <strong>the</strong>ir risk and improve <strong>the</strong>ir<br />

shareholder returns (or f<strong>in</strong>ancial viability). However, it is not a universal strategy.<br />

Some bus<strong>in</strong>esses choose not to diversify, while o<strong>the</strong>rs have pursued and <strong>the</strong>n<br />

reversed diversification strategies.<br />

In <strong>the</strong> registered clubs <strong>in</strong>dustry, IPART has found that diversification has, at best, a<br />

mixed record <strong>of</strong> success. Specifically, it is not proven as a means <strong>of</strong> reduc<strong>in</strong>g (to any<br />

great extent) clubs’ reliance on <strong>the</strong> revenue and net contribution from gam<strong>in</strong>g<br />

mach<strong>in</strong>es to support <strong>the</strong>ir provision <strong>of</strong> facilities and services or improve <strong>the</strong>ir longterm<br />

f<strong>in</strong>ancial viability.<br />

However, <strong>the</strong>re still may be merit <strong>in</strong> clubs seek<strong>in</strong>g to diversify <strong>the</strong>ir sources <strong>of</strong><br />

revenue. In specific circumstances, diversification can be an effective means <strong>of</strong><br />

expand<strong>in</strong>g a club’s revenue base, broaden<strong>in</strong>g its market appeal, and ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g its<br />

relevance by <strong>of</strong>fer<strong>in</strong>g additional services to its members and local community.<br />

The sections below provide an overview <strong>of</strong> <strong>the</strong> potential for diversification to help<br />

enhance clubs’ f<strong>in</strong>ancial viability – both <strong>in</strong> <strong>the</strong>ory and <strong>in</strong> <strong>the</strong> experience <strong>of</strong> clubs <strong>in</strong><br />

<strong>NSW</strong> – and discuss IPART’s key f<strong>in</strong>d<strong>in</strong>gs and recommendations <strong>in</strong> relation to<br />

diversification.<br />

10.1 The potential for diversification to improve clubs’ f<strong>in</strong>ancial viability<br />

In general, bus<strong>in</strong>esses consider diversification strategies for a range <strong>of</strong> reasons,<br />

<strong>in</strong>clud<strong>in</strong>g (but not limited to) <strong>the</strong> follow<strong>in</strong>g:<br />

<br />

Where a bus<strong>in</strong>ess sees an opportunity to <strong>in</strong>crease shareholder returns or reduce<br />

risk or exposure to a market or product. This may be by enter<strong>in</strong>g <strong>in</strong>to a new<br />

bus<strong>in</strong>ess with high marg<strong>in</strong>s or with unmet consumer needs, or by spread<strong>in</strong>g<br />

operational risks across various l<strong>in</strong>es <strong>of</strong> bus<strong>in</strong>ess and thus reduc<strong>in</strong>g variability <strong>in</strong><br />

pr<strong>of</strong>its.<br />

<strong>Review</strong> <strong>of</strong> <strong>the</strong> <strong>Registered</strong> <strong>Clubs</strong> <strong>Industry</strong> <strong>in</strong> <strong>NSW</strong> IPART 165

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