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CANoe DENoe - KEMT FEI TUKE

CANoe DENoe - KEMT FEI TUKE

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186<br />

9.14.4 Warning ‘2 Tx receipt(s) got lost’<br />

When sending MOST frames in quick succession through the Optolyzer box, the<br />

driver may lose Tx receipts for sending requests. Therefore, <strong>CANoe</strong> cannot affirm<br />

whether a frame has been sent or not. The warning ‘N Tx receipt(s) got lost’ will be<br />

written in the Write window as soon as an incoming Tx receipt indicates, that N former<br />

Tx receipts are missing.<br />

In general, this warning occurs on send requests to a node address that does not<br />

exist in the MOST ring. Please check the destination address and reduce the sending<br />

frequency.<br />

9.14.5 After several minutes <strong>CANoe</strong> doesn’t receive or send any MOST Frames<br />

After several minutes <strong>CANoe</strong> doesn’t receive or send any MOST Frames. The CAN<br />

related features of <strong>CANoe</strong> still work stable.<br />

Please check:<br />

• Are the COM port settings in the windows control panel correct?<br />

They must be 115.2 kBaud, 8 Bit, no parity, 1 Stop Bit, Hardware flow control<br />

• There may be problems with the installation of the OptoControl ActiveX Control<br />

Please try to reinstall the OptoControl. First deinstall OptoControl using Windows<br />

(Settings, Control Panel, Add/Remove Software). Ensure that there are no<br />

entries belonging to the OptoControl left in the registry (search for "*opto*").<br />

Than install OptoControl again. Use the version provided on the <strong>CANoe</strong> CD according<br />

to the used operating system (on the CD under Drivers\Optolyzer\OptoControl).<br />

9.14.6 Error ‘Port COM1 busy for channel 1’<br />

If the ActiveX can not open a connection to an Optolyzer box, this message appears<br />

at measurement start. The following reasons can cause this problem:<br />

• No Optolyzer is connected to the COM port configured, or<br />

• the Optolyzer is switched off, or<br />

• the COM port is already used by another application.<br />

If the Optolyzer was just recently connected to this computer or to <strong>CANoe</strong> Option<br />

MOST and is therefore started for the first time with <strong>CANoe</strong>, just try to start the measurement<br />

again or try switching the Optolyzer off and on again.<br />

Connection problems to the Optolyzer may also be solved by a re-start of <strong>CANoe</strong>.<br />

9.14.7 Error ‘No valid license for channel 1’<br />

<strong>CANoe</strong> cannot establish the connection to the Optolyzer interface box through the<br />

Optolyzer ActiveX Control because of an invalid license key. Please check:<br />

• The license key must include the activation for the hardware and the ActiveX<br />

Control.<br />

• The key has been entered correctly in the Install register of the MOST Hardware<br />

Configuration dialog. It must not contain white spaces or dashes.<br />

© Vector Informatik GmbH <strong>CANoe</strong>/<strong>DENoe</strong> Manual Version 4.1.1

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