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Proceedings of the 3rd European Conference on Intellectual Capital

Proceedings of the 3rd European Conference on Intellectual Capital

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Magdi El-Bannany<br />

intellectually more homogeneous than staff in o<str<strong>on</strong>g>the</str<strong>on</strong>g>r sectors as argued by Kubo and Saka (2002).<br />

Hence, <str<strong>on</strong>g>the</str<strong>on</strong>g> UAE Banks as shown in table 1 has been chosen for <str<strong>on</strong>g>the</str<strong>on</strong>g> present study because <str<strong>on</strong>g>of</str<strong>on</strong>g> it<br />

suitability and hoping that <str<strong>on</strong>g>the</str<strong>on</strong>g> result <str<strong>on</strong>g>of</str<strong>on</strong>g> this study will help <str<strong>on</strong>g>the</str<strong>on</strong>g> UAE banking regulators in addressing<br />

<str<strong>on</strong>g>the</str<strong>on</strong>g> factors affecting intellectual capital performance to take acti<strong>on</strong>s towards developing <str<strong>on</strong>g>the</str<strong>on</strong>g>ir<br />

performance and in turn maximise <str<strong>on</strong>g>the</str<strong>on</strong>g>ir wealth creati<strong>on</strong>.<br />

The remainder <str<strong>on</strong>g>of</str<strong>on</strong>g> this paper is structured as follows: Sec<strong>on</strong>d secti<strong>on</strong> discusses <str<strong>on</strong>g>the</str<strong>on</strong>g> definiti<strong>on</strong> and<br />

measurement <str<strong>on</strong>g>of</str<strong>on</strong>g> intellectual capital performance, third secti<strong>on</strong> explain <str<strong>on</strong>g>the</str<strong>on</strong>g> factors affecting intellectual<br />

capital performance, fourth secti<strong>on</strong> covers <str<strong>on</strong>g>the</str<strong>on</strong>g> research method used, fifth secti<strong>on</strong> presents <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

empirical results, and sixth secti<strong>on</strong> provides <str<strong>on</strong>g>the</str<strong>on</strong>g> c<strong>on</strong>clusi<strong>on</strong>s.<br />

Table 1: The sample <str<strong>on</strong>g>of</str<strong>on</strong>g> banks in <str<strong>on</strong>g>the</str<strong>on</strong>g> study<br />

Banks Names and Abbreviati<strong>on</strong>s<br />

Abu Dhabi Commercial Bank (ADCB)<br />

Abu Dhabi Islamic Bank (ADIB)<br />

Bank <str<strong>on</strong>g>of</str<strong>on</strong>g> Sharjah (BOS)<br />

Commercial Bank <str<strong>on</strong>g>of</str<strong>on</strong>g> Dubai (CBD)<br />

Commercial Bank Internati<strong>on</strong>al (CBI)<br />

Dubai Bank (DB)<br />

Dubai Islamic Bank (DIB)<br />

Emirates Islamic Bank (EIB)<br />

First Gulf Bank (FGB)<br />

Invest Bank (IB)<br />

Mashreq Bank (MB)<br />

Nati<strong>on</strong>al Bank <str<strong>on</strong>g>of</str<strong>on</strong>g> Abu Dhabi (NBAD)<br />

Nati<strong>on</strong>al Bank <str<strong>on</strong>g>of</str<strong>on</strong>g> Umm Al Qaiwain (NBQ)<br />

Nati<strong>on</strong>al Bank <str<strong>on</strong>g>of</str<strong>on</strong>g> Ras Al-Khaimah (RAKB)<br />

Sharjah Islamic Bank (SIB)<br />

Uni<strong>on</strong> Nati<strong>on</strong>al Bank (UNB)<br />

2. Definiti<strong>on</strong> and measurement <str<strong>on</strong>g>of</str<strong>on</strong>g> <strong>Intellectual</strong> capital performance<br />

Several comp<strong>on</strong>ents about intellectual capital have been argued in <str<strong>on</strong>g>the</str<strong>on</strong>g> literature and some <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g>se<br />

are:<br />

A hidden assets represented by knowledge <str<strong>on</strong>g>of</str<strong>on</strong>g> employees, customer and supplier<br />

relati<strong>on</strong>s, brand loyalty, market positi<strong>on</strong> and knowledge (Roos and Roos, 1997).<br />

An intangible asset with <str<strong>on</strong>g>the</str<strong>on</strong>g> ability to add value for <str<strong>on</strong>g>the</str<strong>on</strong>g> company and <str<strong>on</strong>g>the</str<strong>on</strong>g> society<br />

(Mavridis, 2005).<br />

“<str<strong>on</strong>g>the</str<strong>on</strong>g> knowledge, informati<strong>on</strong>, intellectual property and experience that can be put to use<br />

to create wealth” (Martinez and Garcia-Meca, 2005, p.305).<br />

“encompasses intangibles such as patents, intellectual property rights, copyrights and<br />

franchises” (Brennan,2001, p.423).<br />

“informati<strong>on</strong>, knowledge applied to work to create value” (Edvinss<strong>on</strong> and Mal<strong>on</strong>e, 1997,<br />

p.3).<br />

“broad organisati<strong>on</strong>al knowledge unique to a firm, which allows it c<strong>on</strong>stantly to adapt to<br />

changing c<strong>on</strong>diti<strong>on</strong>s” (Mouritsen, 1998, p.462).<br />

“given to <str<strong>on</strong>g>the</str<strong>on</strong>g> combined intangible assets which enable <str<strong>on</strong>g>the</str<strong>on</strong>g> company to functi<strong>on</strong>”<br />

(Brooking, 1996, p.12).<br />

So, intellectual capital is invisible powers which include internal power, external power. The internal<br />

power represented mainly by employees’ knowledge, and external power reflected in characteristics<br />

such as customers relati<strong>on</strong>s, brand loyalty and market positi<strong>on</strong> and <str<strong>on</strong>g>the</str<strong>on</strong>g>se powers can help <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

companies to maximize <str<strong>on</strong>g>the</str<strong>on</strong>g>ir wealth.<br />

Roos and Roos (1997, p.415) stated that ‘although <str<strong>on</strong>g>the</str<strong>on</strong>g> stock market is showing us that intellectual<br />

capital is far more important than m<strong>on</strong>ey and o<str<strong>on</strong>g>the</str<strong>on</strong>g>r traditi<strong>on</strong>al assets-a fact that is c<strong>on</strong>sistent with <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

137

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