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Proceedings of the 3rd European Conference on Intellectual Capital

Proceedings of the 3rd European Conference on Intellectual Capital

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Helena Santos-Rodrigues et al.<br />

Whe<str<strong>on</strong>g>the</str<strong>on</strong>g>r individuals leave <str<strong>on</strong>g>the</str<strong>on</strong>g> company would have lost creativity problems<br />

The innovative attitude <str<strong>on</strong>g>of</str<strong>on</strong>g> our company is <str<strong>on</strong>g>the</str<strong>on</strong>g> determinant <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> satisfacti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> our employees with<br />

<str<strong>on</strong>g>the</str<strong>on</strong>g> company<br />

Much <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> value <str<strong>on</strong>g>of</str<strong>on</strong>g> our organizati<strong>on</strong> depends <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> innovative attitude <str<strong>on</strong>g>of</str<strong>on</strong>g> our employees<br />

Our directors are working to influence people to be committed voluntarily and apply <str<strong>on</strong>g>the</str<strong>on</strong>g>ir initiative for<br />

innovati<strong>on</strong><br />

The employees <str<strong>on</strong>g>of</str<strong>on</strong>g> our company c<strong>on</strong>tribute to creative soluti<strong>on</strong>s, new ways <str<strong>on</strong>g>of</str<strong>on</strong>g> doing things and work<br />

performance<br />

Innovati<strong>on</strong> and try to change things is a basic principle <str<strong>on</strong>g>of</str<strong>on</strong>g> our company<br />

Our directors like change<br />

Our company facilitates <str<strong>on</strong>g>the</str<strong>on</strong>g> emergence <str<strong>on</strong>g>of</str<strong>on</strong>g> new ideas and development <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> inventive<br />

Our executives show great willingness to innovate<br />

Structural <strong>Capital</strong><br />

Our employees trust <str<strong>on</strong>g>the</str<strong>on</strong>g> organizati<strong>on</strong><br />

Our partners rely <strong>on</strong> <str<strong>on</strong>g>the</str<strong>on</strong>g> company's functi<strong>on</strong>al directors<br />

There is a high degree <str<strong>on</strong>g>of</str<strong>on</strong>g> trust between <str<strong>on</strong>g>the</str<strong>on</strong>g> people <str<strong>on</strong>g>of</str<strong>on</strong>g> our company<br />

Our employees trust <str<strong>on</strong>g>the</str<strong>on</strong>g> people who make strategic decisi<strong>on</strong>s<br />

Our company has a work envir<strong>on</strong>ment that encourages <str<strong>on</strong>g>the</str<strong>on</strong>g> active participati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> people in <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

company's innovati<strong>on</strong><br />

All employees are viewed as "peers"<br />

Our employees are hired and trained to perform a specific task in a specific department.<br />

I see our company as innovative, new experiments will and courage to take risks<br />

Most business decisi<strong>on</strong>s must be approved by senior management<br />

We managed to extract value from <str<strong>on</strong>g>the</str<strong>on</strong>g> innovati<strong>on</strong> process<br />

C<strong>on</strong>sciously, unc<strong>on</strong>sciously, <str<strong>on</strong>g>the</str<strong>on</strong>g> culture <str<strong>on</strong>g>of</str<strong>on</strong>g> our company is a reflecti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> leader, or manager<br />

Our employees make innovative suggesti<strong>on</strong>s<br />

There are groups <str<strong>on</strong>g>of</str<strong>on</strong>g> improvements that facilitate business innovati<strong>on</strong><br />

Our employees are open to reveal <str<strong>on</strong>g>the</str<strong>on</strong>g>ir true thoughts and ideas and innovative soluti<strong>on</strong>s through<br />

formal and informal interacti<strong>on</strong>s with o<str<strong>on</strong>g>the</str<strong>on</strong>g>r members<br />

Our employees enjoy participating in creative discussi<strong>on</strong>s<br />

The suggesti<strong>on</strong>s made by employees are mostly implemented<br />

We use detailed descripti<strong>on</strong>s <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> work (job descripti<strong>on</strong>s), procedures and policies to guide <str<strong>on</strong>g>the</str<strong>on</strong>g><br />

acti<strong>on</strong>s <str<strong>on</strong>g>of</str<strong>on</strong>g> employees<br />

In our company <str<strong>on</strong>g>the</str<strong>on</strong>g>re is innovati<strong>on</strong>-oriented department (R & D, Quality, or o<str<strong>on</strong>g>the</str<strong>on</strong>g>r)<br />

Our company has a set <str<strong>on</strong>g>of</str<strong>on</strong>g> processes and procedures focused <strong>on</strong> promoting learning and<br />

innovati<strong>on</strong><br />

Our company has a good collecti<strong>on</strong> system and implementati<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> new ideas<br />

Relati<strong>on</strong>al <strong>Capital</strong><br />

C<strong>on</strong>sciously, unc<strong>on</strong>sciously, <str<strong>on</strong>g>the</str<strong>on</strong>g> culture <str<strong>on</strong>g>of</str<strong>on</strong>g> our company is a reflecti<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> <str<strong>on</strong>g>the</str<strong>on</strong>g> leader, or manager<br />

I see our company as innovative, new experiments will and courage to take risks<br />

385

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