TC Systems, Inc. South Carolina - AT&T Clec Online

Version 3Q03: 11/12/2003
BST 09/29/05 AL
Attachment 2
Page 20
requires BellSouth to complete the conversion outside of BellSouth’s normal
hours of operation. BellSouth normal hours of operation are defined in Section
2.1.10.2.2 above of this Attachment 2 as well as BellSouth’s web site
http://www.interconnection.bellsouth.com/centers/, incorporated herein by this
reference.
2.1.10.2.2.7 Upon receipt of the LSR, BellSouth’s Operational Support System (hereinafter
“BellSouth’s OSS”) shall examine the service request to determine whether it
contains all the information necessary for BellSouth to process the service
request. BellSouth shall review the information provided on the LSR and identify
and reject any errors contained in the information provided by TC SYSTEMS for
the current view of the LSR.
2.1.10.2.2.8 BellSouth shall provide TC SYSTEMS real-time, electronic access to its LFACS
system in the pre-ordering phase to allow TC SYSTEMS (1) to access loop
makeup in accordance with Attachment 2 incorporated herein by this reference
and (2) to validate its Connecting Facility Assignments (“CFA”) prior to the
issuance of an LSR. Implementation of such shall be determined by the current
Change Control Process Guidelines outlined in Attachment 6.
2.1.10.2.2.9 Upon facility assignment validation by TC SYSTEMS and upon receipt of TC
SYSTEMS’s LSR, BellSouth may issue jeopardies to FOCs if BellSouth
determines that a CFA assigned on an TC SYSTEMS LSR is in conflict with
BellSouth records.
2.1.10.2.2.10 Both parties agree that jeopardy clarifications should not occur, provided TC
SYSTEMS checks the status of the CFA utilizing the real-time pre-order LFACS
access, as referenced in Section 2.1.10.2.2.8 above, prior to the issuance of an
LSR, and BellSouth completes disconnect orders in a timely manner through
updating its’ own CFA database and performing the required physical work.
BellSouth and TC SYSTEMS will investigate and address adverse trends of
jeopardy clarifications via the improvement mechanism outlined below.
2.1.10.2.2.10.1 TC SYSTEMS or BellSouth (“Petitioner”) shall notify the other Party
(“Respondent”) in writing via TC SYSTEMS’s Global Access Management
(“GAM”) Group or BellSouth’s TC SYSTEMS Account Team (“Account
Team”) of the needed areas of improvement.
2.1.10.2.2.10.2 The Respondent shall submit a written response to Petitioner within fifteen (15)
calendar days of the requested change.
2.1.10.2.2.10.3 Upon receipt of the response, Petitioner shall either:
CCCS 101 of 433