TC Systems, Inc. South Carolina - AT&T Clec Online

Version 3Q03: 11/12/2003
BST 09/29/05 AL
Attachment 2
Page 18
SYSTEMS will serve such end users by unbundled Loops and number portability
(hereinafter referred to as “Hot Cuts”). Both Parties agree that these procedures
may need to be refined or augmented if necessary as experience in ordering and
provisioning Hot Cuts is gained. Changes to the Hot Cut procedures should be
implemented through the CLEC User Group and are subject to resolution through
the dispute resolution process set forth in Section 16 of the General Terms and
Conditions.
2.1.10.1.1 Except as otherwise agreed by the Parties, the time intervals for Hot Cuts shall be
monitored and shall conform to the performance standards and consequences for
failure to meet the specified standards as reflected in Attachment 9 of this
Agreement, which is incorporated herein by this reference.
2.1.10.1.2 The following coordination procedures shall apply when BellSouth retail service is
being converted to service to be provided by TC SYSTEMS utilizing a
coordinated SL1 or SL2 local Loop provided by BellSouth to TC SYSTEMS with
Local Number Portability (LNP), incorporated herein by this reference).
2.1.10.1.3 TC SYSTEMS shall order Services and Elements as set forth in this Attachment 2
and BellSouth shall provide a Firm Order Confirmation (“FOC”) (as that term and
acronym are defined in Attachment 7, incorporated herein by this reference).
2.1.10.2 Ordering
2.1.10.2.1 TC SYSTEMS shall request Hot Cuts from BellSouth by delivering to BellSouth a
valid Local Service Request (“LSR”) using BellSouth’s ordering interfaces
described in Attachment 6 to this Agreement, incorporated herein by this
reference. TC SYSTEMS may specify a Due Date or Frame Due Time, as defined
below, at any time, including twenty-four (24) hours a day and seven (7) days a
week. Using a coordinated SL1 or SL2 Loop, if project management is required,
BST will support project management after hour provisioning dependent on
system availability (which include planned maintenance or unplanned outages) and
resource availability, which resources will be allocated on a nondiscriminatory
basis. The BellSouth PM will make best efforts to secure the necessary resources
and will be responsible for ensuring the BST personnel, and support systems or
centers necessary are available at the time established for the after hour
provisioning. TC SYSTEMS shall specify whether its service order is to be
provisioned by BellSouth as either: (a) OC; or (b) OC-TS. OC shall mean the
type of service order used by TC SYSTEMS to request that BellSouth provision a
Hot Cut on the particular calendar date as specified on the LSR and confirmed on
the FOC as set forth in Section 2.1.10.2.3 below, at any time during that day,
referred to in this Section as the “Due Date.” OC-TS shall mean the type of
service order used by TC SYSTEMS to request that BellSouth provision a Hot
Cut on the particular day returned on the FOC as set forth in Section 2.1.10.2.3
CCCS 99 of 433