TC Systems, Inc. South Carolina - AT&T Clec Online

Attachment 5
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to overtime billing. For stand-alone LNP where LRN unconditional or 10-digit
triggers are set, TC SYSTEMS may port numbers during times that are supported
by NPAC twenty-four (24) hours a day, seven (7) days a week. BellSouth will
provide maintenance assistance to TC SYSTEMS twenty-four (24) hours a day,
seven (7) days a week to resolve issues arising from the porting of numbers for
problems isolated to the BellSouth network.
2.2.2 BellSouth will support TC SYSTEMS’s requests to port numbers twenty-four
(24) hours a day, seven (7) days a week, regardless of unconditional or 10 digit
triggers. The only exceptions to this will be those times when BellSouth’s systems
are undergoing routine maintenance, when NPAC systems are unavailable, or
when unexpected outages occur.
2.3 Unless otherwise mutually agreed by the Parties, such agreement not to be
unreasonably withheld, TC SYSTEMS will provide ordering and provisioning
support for Bellsouth’s LNP requests during normal business hours, which are
currently Monday through Friday, 8 a.m. until 8:00 p.m. EST.
2.4 The Parties will set Location Routing Number (LRN) unconditional or 10-digit
triggers where applicable. Where triggers are set, the porting Party will remove
the ported number at the same time the trigger is removed.
2.5 A trigger order is a service order issued in advance of the porting of a number. A
trigger order 1) initiates call queries to the AIN SS7 network in advance of the
number being ported; and 2) provides for the new service provider to be in control
of when a number ports.
2.6 Where triggers are not set, the Parties shall coordinate the porting of the number
between service providers so as to minimize service interruptions to the End User.
Neither BellSouth’s or TC SYSTEMS’s, as may be applicable, systems nor
technicians shall disconnect the customer’s service or numbers from their
respective switch prior to the scheduled port time, unless mutually agreed to by
both Parties.
2.7 BellSouth and TC SYSTEMS will work cooperatively to implement changes to
LNP process flows ordered by the FCC or as recommended by standard industry
forums addressing LNP.
2.8 Project Management Guidelines for LNP
2.8.1 Pursuant to the provisions in section 23.1 of the General Terms and Conditions,
BellSouth will Project Manage an LNP order from TC SYSTEMS as set forth on
the BellSouth website.
2.8.2 As used herein, the term “Project Manage” means that the Parties shall dedicate
project managers to negotiate terms required to insure a seamless transition.
Negotiations shall include, but not be limited to, implementation details, due dates,
CCCS 315 of 433
Version 2Q03: 07/21/03