FEI-FEVI 2010 EEC Report filed March 31, 2011 - FortisBC

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FORTISBC ENERGY INC. AND FORTISBC ENERGY (VANCOUVER ISLAND) INC. 2010 ENERGY EFFICIENCY AND CONSERVATION ANNUAL REPORT education. It is important for the Companies to consider several diverse media channels in an attempt to reach the majority of residential customers. Energy conservation education is promoted through a variety of means, which have been grouped into five methods: print and online channels, home shows and events, the Energy Champion program, community outreach at community events, and via the Companies’ employees. Below is a detailed description of each method. 8.2.1.1 Print and Online Print and online publications are a cost-effective communications channel for delivery of information when compared to other communication channels such as television and mass media. The goal of the CEO program’s print and online publications is to continually inform customers about various low-cost and no-cost behaviour changes they can adopt at home to reduce their energy consumption. In 2010, the Companies continued to provide information through customer bill inserts, print and online advertising in The Vancouver Sun’s At Home section and community newspapers, and the Canadian Home Builders’ Association’s (“CHBA”) publications, brochures, and ethnic material. The CEO program is also funding half the cost of a bill insert and bill message research study conducted by TNS Canadian Facts, with other departments in the Companies funding the other half. The purpose of this study is to determine readership levels, understand if certain messages garner more attention from readers than other messages, and the type of information desired by our customers. The primary targets for the study are residential and small commercial (i.e. Rates 2 and 3) customers, which are key audiences for EEC programs. The research firm, TNS, will test three waves of bill inserts through phone surveys. The study began in Q4 2010 and will be completed by Q2 2011. 8.2.1.2 Home Shows Home shows remain an effective way to reach customers by creating opportunities for dialogue with customers on energy conservation. Based on the increasing number of customer inquiries regarding conservation, efficient technologies, and retrofit incentive programs from these events, the Companies strongly believe participation in home shows is an essential channel for educating customers about CEO initiatives and EEC programs. The Companies have exhibited in home shows since 2006 and continued home show activity in 2010 by participating in home shows and CHBA events. The CHBA’s regional branches represent the BC residential construction industry, and they liaise with local governments, promote the interests of housing and renovation consumers, and work to ensure a fair marketplace. In 2010, the Companies attended generally the same shows as the previous year and were in direct contact with over 35,000 residential attendees. The majority of the attendees at these home shows are homeowners specifically looking for home renovation and equipment upgrade information. Depending on the size, each show’s total attendance can range from 5,000 to 45,000. For a complete list of 2010 home shows, please refer to Appendix E. SECTION 8: CONSERVATION, EDUCATION & OUTREACH (“CEO”) PROGRAMS Page 147
FORTISBC ENERGY INC. AND FORTISBC ENERGY (VANCOUVER ISLAND) INC. 2010 ENERGY EFFICIENCY AND CONSERVATION ANNUAL REPORT 8.2.1.3 Energy Champion Program The Energy Champion Program is a new initiative launched in Q4 2009 that continued into 2010, and is executed through partnerships with local sports teams such as the BC Lions, Vancouver Giants, BC Hockey League, and the Vancouver Canucks. The goal of this program is to educate children, youth, and the general public on energy conservation behaviour in a fun and rewarding manner, through a variety of methods including online competitions, face-to-face interactions, and pre and in-game activities. The activities with each sports team will differ slightly due to their own regulations and game formats. These activities are summarized in Table 8-3. Table 8-3: Summary of CEO Energy Champion Promotions Partnership Description Channel Kids answer an energy conservation BC Lions Vancouver Canucks Vancouver Giants BC Hockey League related question on bclions.com to enter to win tickets to a home game. One prize per BC Lions home game. Online promotion on bclions.com Participants complete a race; they put on a sweater and run through a challenge course. In game promotion Individuals enter pictures of their ugliest sweater to win a pair of tickets to a Canucks game. Kids answer an energy conservation related question on canucks.com to enter to win a prize pack, including four tickets to Canucks Superskills. Sponsored in-game activation skill Online promotion on canucks.com Online promotion on canucks.com challenge - "Breakaway Relay." In game promotion Kids answer an energy conservation related question on vancouvergiants.com to enter to win tickets to a Vancouver Giants home game. Online promotion on vancouvergiants.com In game and on-ice intermission activities and giveaways to promote energy conservation. In game promotion Partnering with regional sports clubs is an excellent way to reach out to families and the general public by raising the profile of our EEC programs and building up the Companies’ conservation messaging. Sports fans are generally loyal and highly engaged with teams they identify with and support. These partnerships enable the Companies to leverage traditional media channels, such SECTION 8: CONSERVATION, EDUCATION & OUTREACH (“CEO”) PROGRAMS Page 148
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March 31, 2011 British Columbia Uti
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March 31, 2011 British Columbia Uti
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FORTISBC ENERGY INC. AND FORTISBC E
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Appendix A GLOSSARY OF TERMS
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2010 DSM Actuals SAVINGS (GJ) Impac
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FORTIS BC VANCOUVER ISLAND 2010 FEV
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FORTIS BC 2010 FEI Programs Actuals
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FORTIS BC 2010 Residential Programs
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FORTIS BC 2010 Commercial Programs
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FORTIS BC 2010 Joint Initiatives Pr
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FORTIS BC 2010 Conservation for Aff
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FORTIS BC 2010 High Carbon Fuel Swi
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2011 DSM Planned SAVINGS (GJ) Impac
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FORTIS BC VANCOUVER ISLAND 2011 FEV
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FORTIS BC COSTS ($000) 2011 DSM Pla
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FORTIS BC 2011 Residential Planned
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FORTIS BC 2011 Commercial Programs
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FORTIS BC 2011 Joint Initiatives Pl
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FORTIS BC 2011 Conservation for Aff
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FORTIS BC 2011 Innovative Technolog
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Appendix C DSM REGULATION AND BCUC
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PART 5 — ENERGY EFFICIENCY MEASUR
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HER MAJESTY, by and with the advice
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(c) equipment and facilities that a
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Integrated resource plans (l) to fo
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services necessary to facilitate th
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Status report (2) In an order under
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prescribed circumstances and on the
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8 (1) In setting rates under the Ut
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(a) undertake a prohibited project,
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(ii) generates energy by means of a
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(5) The authority may, by itself, o
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"power project" means an electricit
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Transfer of property "right", in re
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(ii) execute any record required to
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Definitions be continued, by or aga
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29 (1) The transfer of a transferre
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(2) Despite section 36 (1) of the H
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08, that, under the Utilities Commi
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(i) respecting the authority's obli
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Regulations 36 (1) In making a regu
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Transition (a) prescribing classes
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(a) in subsection (1) (f) by striki
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(1.1) The authority's purposes are
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(a) any other provision of this Act
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eceive or may receive service from
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(b) an applicable integrated resour
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9 Section 73 July 5, 2010 Schedule
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(f) McGregor Lower Canyon; (g) Homa
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TABLE OF CONTENTS Page No. 1.0 BACK
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1.0 BACKGROUND AND REGULATORY PROCE
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1.2 Legal and Regulatory 3 1.2.1 Th
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1.2.4 BC Government’s Energy Obje
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7 Terasen also submits that the ene
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2.1.1.1 New Construction For new co
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TGI and TGVI Commercial Programs Ne
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13 Terasen states that commercial s
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New Construction 15 Table 5 Residen
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17 BC Hydro filed the evidence of R
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• Stakeholder industry group acti
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the CEO expenditures be redirected
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public outreach. (Exhibit B‐1, p.
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25 2.4.3 Innovative Technologies, N
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27 2.5 Conservation Potential Revie
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29 “The study findings confirm th
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31 3.0 ASSESSMENT CRITERIA AND ACCO
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Total Resource Cost Test Terasen pr
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3.2 Free Riders Terasen seeks certa
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Commission Determination 37 The Com
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“[a]ttribution of savings from co
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Tax was included in the participant
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43 4.0 CAPITALISATION OF INCREMENTA
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5.0 AMORTISATION OF EEC EXPENDITURE
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SIXTH FLOOR, 900 HOWE STREET, BOX 2
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5. The proposal to exclude the free
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Exhibit No. Description B‐2‐1 C
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Exhibit No. Description C4‐3 Lett
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Exhibit No. Description E‐13 CANA
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2 B RITISH COLUMBIA U TILITIES COMM
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APPENDIX A to Order G-140-09 Page 1
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November 13, 2009 British Columbia
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- 2 - CONFIDENTIAL NEGOTIATED SETTL
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- 10 - CONFIDENTIAL NEGOTIATED SETT
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Schedule # Summary Schedules Core M
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CONFIDENTIAL AND WITHOUT PREJUDICE
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TERASEN GAS (VANCOUVER ISLAND) INC.
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SIXTH FLOOR, 900 HOWE STREET, BOX 2
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22. Depreciation Study - 12 - CONFI
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TERASEN GAS INC. 2010-2011 REVENUE
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TERASEN GAS INC. Nov 5, 2009 NSP Ag
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APPENDIX A to Order G-141-09 TERASE
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TERASEN GAS INC Nov 5, 2009 NSP Agr
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TERASEN GAS INC. June 1, 2009 A Sec
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TERASEN GAS INC. August 17, 2009 Re
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The British Columbia Public Interes
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From: Nakoneshny, Philip BCUC:EX Se
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PHILIP W. NAKONESHNY DIRECTOR, RATE
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3 for approval of Rate Schedule 6 C
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B.C. EnErgy EffiCiEnCy ACt StAndArd
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B.C. EnErgy EffiCiEnCy ACt StAndArd
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Appendix E CONSERVATION EDUCATION A
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Event Location Residential Commerci
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School Location Program Brooke Elem
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School Location Program Conservatio
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School Location Program Hudson Road
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School Location Program Montecito E
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School Location Program Shawnigan L
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School Location Program Wiltse Elem
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March 22, 2011 Mr. Mark Grist, Fort
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the fact review processes enabled b
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March 23, 2011 Mark Grist Manager,
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Appendix G CONTRACTOR STUDY QUALITA
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2 Table Of Contents Background And
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4 Methodology METHODOLOGY Study par
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6 Summary Of Findings (2) Customers
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8 Awareness Of EE Incentive Program
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10 Barriers To Contractor Participa
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12 Communications Of Energy gy Effi
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14 Desirable Support Materials The
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Perspectives On Training And Upgrad
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18 Certification Very few indicate
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Appendix H EEC STAKEHOLDER GROUP
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Westbrook Relations Nina Winham New
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Attendees Terasen Gas Energy Effici
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Ministry policy on storage tanks ha
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Burn blue. Save green. Alternative
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Terasen Approach
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Terasen Large Scale Alternative Ene
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Terasen Large Scale Alternative Ene
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Burn blue. Save green. Energy Effic
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Innovative Technologies Approved Fu
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Innovative Technologies Proposed Pr
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Innovative Technologies Natural gas
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Proposal for Innovative Technologie
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Proposed Innovative Technologies TG
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Proposed Innovative Technologies Po
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Burn blue. Save green. Structure &
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2009 EEC Report Structure • Intro
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2009 Program Results* - Highlights
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Research & Evaluation Activities
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Processes and Controls Overview •
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Presentation Agenda • Achievement
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Switch ‘N’ Shrink Oil and Propa
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Domestic Hot Water ENERGYSTAR ® Ta
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Whole Home Partnerships • Utility
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Burn blue. Save green. Commercial P
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2010 Programs Summary Hot Water Cus
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Custom Design Program Internal Appr
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Commercial Cooking Program Initial
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Timeline for 2010 Project Q 1 Q 2 Q
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Conservation for Affordable Housing
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2010 Programs Summary • REnEW •
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2010 Programs & Partnerships Energy
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2010 Timeline REnEW Energy Saving K
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Supply Chain Manufacturers Supplier
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Efficiency Partners 2009 Program Ac
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2010 Timeline Efficiency Partners P
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2009 Results Program Name Total (No
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2010 Timeline Project Q 1 Q 2 Q 3 Q
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Innovative Technologies g Backgroun
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Innovative Technologies g Terms of
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Innovative Technologies g Proposed
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California Standard Protocol Tests
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Example with Solar Thermal-City of
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Proposed p Innovative Technologies
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Innovative Technologies g -Summaryy
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Slide 15 d5 Arvind could you add so
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Innovative Technologies g -TGI Brea
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Proposed p Innovative Technologies
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Terasen Gas EEC Stakeholder Meeting
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Organization Goals Members Prioriti
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Organization Goals Members represen
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Organization Goals Members represen
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Terasen Gas EEC Stakeholder Meeting
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Sarah Smith, EEC Looking Ahead Ques
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Affordable Housing Discussion point
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Innovative Technologies and Industr
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Corporate Overview EEC Stakeholder
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Fortis in BC: Terasen Gas and Forti
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Natural Gas Vehicle Program for BC
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Overview • Market Context • NGV
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BC’s Motor Fuels Market Motor fue
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Historical Diesel Pricing vs. NG (D
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NGV Strategy • Focus on Heavy Dut
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GHG Implications • 17% of diesel
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NGVs Delivering Solutions Today Lig
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Terasen Gas Key Projects Applicatio
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Questions?
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2010 YTD Results • Portfolio TRC
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Funding approval request - 2012 and
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Terasen dealer (contractor) program
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FortisBC EEC Stakeholder Meeting Mi
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EEC Stakeholder Meeting March 15, 2
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2010 EEC Portfolio Highlights March
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Utility 2010 EEC Combined Conventio
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Utility 2011 EEC Combined Conventio
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2011 Commercial Programs Timeline (
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2011 Residential Customer Programs
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2011 Conservation for Affordable Ho
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2011 Innovative Technologies Timeli
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Utility (Year) FEI 2010 Actual FEI
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A Speed Bump re the NGV Program…
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EEC Accountability Mechanism (G-36-
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EEC Stakeholder Sessions (2010) •
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EEC Incentives for NGV: Summary 1 2
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2010 and 2011 Industrial Programs O
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Enabling Activity: Efficiency Partn
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2010 Conservation Education and Out
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FortisBC Conservation Potential Rev
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Background & Objectives • FortisB
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• GHG Reduction Targets • BC -
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Current Practice • Total Resource
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#1 - Avoided / Marginal Costs • T
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#1 - Avoided / Marginal Costs • I
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#1 - Discount Rate Impacts NPV Meas
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#1 - Discount Rate Impacts • Impa
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#1 - Free Riders / Spillover • Op
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#1 - Treatment of Non-energy • Th
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• The Issue #1 - Measure Life - S
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#1 - Program and Measure Life • I
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Option #2: Change B/C Test • Opti
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#2 - Use Societal Cost Test • Pro
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#2 - Use Societal Cost Test • Imp
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• Pros - More like new supply ana
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Summary - Screening Tests • Summa
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#3: GHG Based Approach • Options
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Carbon Reduction Supply Curve (Conc
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Thank you
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Strategy • 2012 - 2013 Revenue Re
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Additional Items • Split 75% FEI,
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Organization Goals of Organization
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Appendix I EFFICIENT BOILER PROGRAM
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Table of contents Section Page The
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3.0 Program process All market part
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5.0 Incentives All market participa
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