Travel in London Travel in London

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5. Operational efficiency, public transport fares, asset condition and payment technologies stood at 8.0 per cent higher than in 2008, but showed no increase over the most recent year. • The contactless payment card has become the preferred option for travel for a large and steadily increasing number of TfL customers. Since its launch in September 2014 on the Tube, trams, DLR, London Overground and most National Rail services in London, TfL has become the fastest growing contactless merchant in Europe, with the number of contactless transactions growing by about 11 per cent per month. 5.3 Transport operational efficiency and asset management Seeking ways to reduce operating and other costs is important as it contributes to the aim of improving value-for-money, limits the demands made upon tax and fare payers, and helps to ensure that TfL has a budget that balances income against costs. In a similar way, management of the assets which TfL owns and which underlie services is crucial to ensure that TfL can meet its objectives of operating a safe, secure and reliable network, while also optimising investment decisions about asset maintenance and replacement. Operational costs (gross and net expenditure per passenger kilometre) Table 5.1 shows a segmental analysis of TfL’s expenditure on public transport services for the most recent five years. In table 5.1, gross costs are total costs, and net costs are gross costs less fares and other income. Net expenditure effectively corresponds to public transport support provided by TfL to keep services running. Data prior to 2010/11 are not available in comparable form owing to a change in accounting conventions. Looking across all five years, gross operating costs per passenger kilometre have been broadly stable, lying in the range of 22 to 23 pence. Net costs per passenger kilometre have however fallen over the review period, from 4 pence in 2010/11 to 2 pence in the latest year. Table 5.1 TfL’s expenditure and revenue on public transport services. 2010/11- 2014/15. Passenger kilometres* (millions) Gross expenditure (£m) Gross expenditure per passenger kilometre (£) Net expenditure (£m) 2014/2015 London Buses 1 8,417 2,068 0.25 493 0.06 London Underground 10,847 2,296 0.21 -114 -0.01 Net expenditure per passenger kilometre (£) Docklands Light -30 -0.05 Railway 594 116 0.20 London Tramlink 160 31 0.19 6 0.04 London Overground 861 205 0.24 46 0.05 All above modes 20,879 4,716 0.23 401 0.02 98 Travel in London, Report 8
5. Operational efficiency, public transport fares, asset condition and payment technologies 2013/2014 Passenger kilometres (1) (millions) Gross expenditure (£m) Gross expenditure per passenger kilometre (£) Net expenditure (£m) Net expenditure per passenger kilometre (£) London Buses 1 8,420 1,993 0.24 455 0.05 London Underground 10,423 2,222 0.21 263 0.03 Docklands Light 14 0.03 Railway 537 116 0.22 London Tramlink 162 29 0.18 (6) -0.03 London Overground 840 193 0.23 (35) -0.04 All above modes 20,350 4,553 0.22 692 0.03 2012/2013 Passenger kilometres (1) (millions) Gross expenditure (£m) Gross expenditure per passenger kilometre (£) Net expenditure (£m) Net expenditure per passenger kilometre (£) London Buses 1 8,160 1,917 0.23 463 0.06 London Underground 10,099 2,320 0.23 20.6 0.00 Docklands Light 0.27 8 0.02 Railway 524 139 London Tramlink 156 35 0.22 12 0.08 London Overground 780 207 0.27 74 0.09 All above modes 19,729 4,618 0.23 578 0.03 2011/2012 Passenger kilometres (millions) Gross expenditure (£m) Gross expenditure per passenger kilometre (£) Net expenditure (£m) Net expenditure per passenger kilometre (£) London Buses 1 8,133 1,853 0.23 486 0.06 London Underground 9,519 2,180 0.23 19 0.00 Docklands Light Railway 455 104 0.23 0 0.00 London Tramlink 148 30 0.20 8 0.05 London Overground 645 196 0.30 93 0.14 All above modes 18,900 4,363 0.23 606 0.03 2010/2011 Passenger kilometres (millions) Gross expenditure (£m) Gross expenditure per passenger kilometre (£) Net expenditure (£m) Net expenditure per passenger kilometre (£) London Buses 8,082 1,824 0.23 524 0.06 London Underground 8,875 2,050 0.23 109 0.01 Docklands Light 0.22 3 0.01 Railway 414 92 London Tramlink 146 29 0.20 9 0.06 London Overground 691 125 0.18 57 0.08 All above modes 18,208 4,120 0.23 702 0.04 Source: TfL Group Financial Accounting. Note: Due to accounting conventions, passenger kilometres may not match those in chapter 3. 1.Change in methodology by the Greater London Bus Passengers Survey (GLBPS) to Oyster clicks made in 2013/14 for child journeys 11-15-year-olds to be applied within TfL from 2011/12 data onward. 99 Travel in London, Report 8
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Overview Overview Travel in London
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