Travel in London Travel in London

8. Transport connectivity, physical accessibility and understanding London’s diverse communities
The relationship between concerns around safety and security and equality groups is
complex. For example, age, ethnicity, income and whether a person is disabled are all
likely to be interrelated. Likewise the travel patterns, preferences and the area in which
someone lives also play a part. See previous section 7.6 for more information on the
factors affecting travel experience.
Figure 8.14
70
Percentage of the population who have safety and security concerns that
affect travel frequency, by equality group.
60
Percentage of the population
50
40
30
20
10
0
All Londoners Under 25 BAME Women Disabled 65+
Source: TfL Customer and Employee Insight
Access to information
Use of technology is growing among all equality groups, but still remains lower for
those who are older or disabled compared to the average Londoner (figure 8.15).
Ninety-two per cent of Londoners have access to the internet. Older Londoners who
are aged 65 or over and disabled Londoners are least likely to have access (64 per cent
and 76 per cent access the internet respectively). Almost all young Londoners aged
between 16 and 24 have internet access (99 per cent). Use of the internet decreases as
age increases.
159 Travel in London, Report 8