2009 Kitsap County Budget Book - Kitsap County Government

PUBLIC WORKS SEWER UTILITY
Program:
Description:
Initiatives:
Administration
This program is responsible for overseeing the whole Sewer Utility Division. This includes tracking
Operations, Maintenance, Collections, Engineering, and the Capital Improvement fund. The Utility Billing is
under is also under this program which handles all the sewer billings for 11,037 customers.
To provide prompt efficient customer service to all of the County sewer customers.
PROGRAM BUDGET
Revenues:
2009 Budget
Beginning Fund Balance $ -
Taxes -
Intergovernmental -
Charges for Services -
Miscellaneous -
Other Sources -
TOTAL $ -
Expenditures:
2009 Budget
Salaries $323,289
Benefits 120,174
Supplies 36,615
Services 164,780
Intergovernmental 308,000
Capital Outlay 15,000
Debt Service 3,604,338
Interfund Services 490,198
TOTAL $5,062,394
STAFFING LEVEL
Full Time Equivalents 2009
Funded 7
Unfunded 0
Performance Measures:
The Sewer Utility Division will establish performance measures in 2009 based on national and
local industry measures that will be beneficial to the public as indicators of the status of the Division. To
begin to accomplish this goal, the Sewer Utility Division will participate in a benchmarking survey
conducted by the American Water Works Association and the Water Environment Federation.
Performance indicators for effectiveness, efficiency, and workload for the Administration Program
may include:
• Customer Service Cost per Account – Measures the cost to a utility managing a single customer account for one year.
• Billing Accuracy – Measures the number of error-driven bill adjustments per 1,000 bills issued
• Debt Ratio – Measure of the utility indebtedness.
• System Renewal/Replacement Rate – Measures the degree to which a utility is renewing or replacing its infrastructure.
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