2009 Kitsap County Budget Book - Kitsap County Government

Historical Trends/Industry Standards
INFORMATION SERVICES
4.50%
4.00%
3.50%
3.00%
2.50%
2.00%
1.50%
1.00%
0.50%
0.00%
IS Charges as a % of the General Fund
4.24% 3.70% 3.56% 3.37% 3.84% 3.56%
$2.677 $ 2.556 $2.656 $2.702
$3.141 $ 3.115
3.86%
$3.513
2003 2004 2005 2006 2007 2008 2009
Pr ojected Pr ojected
5-Year
Avg
• Special & Enterprise Revenue
increase noticeably with DCD
becoming an Enterprise Fund.
• Increased Expense budget
reflects addition of Enterprise
Imaging and CRM-Open Line
systems, employee benefits, and
three employees transferred
from Public Works. Expenses
were reduced by $150,000
through implementations of
Virtual Server, VoIP (Voice over
I/P) Trunking, and Active
Directory.
• The cost of I/S as a percentage
of the General Fund continues to
be very competitive with other
Washington counties
II.
III.
Purpose:
Information Services applies technology resources to meet the County’s business needs. We use our experience, knowledge,
and innovative solutions to make the County a leader in practical, cost-effective, automated systems.
• Design, implement and maintain commercially acquired applications.
• Design, implement, and support locally written scripts that pass data from one vendor application to another and provide
customized processing from our commercial applications.
• Provide centralized Geographic Information Systems (GIS) support to all County departments, other municipalities and
public service agencies, as well as assist them in developing new GIS uses.
• Manage the data structure for all applications. Protect the content and availability of County data.
• Acquire, configure, install, maintain, and support central/host server platforms and data communication networks for the
County as well as other municipalities and public service agencies.
• Design, implement, maintain, and support Voice/Voice Mail and Video Communications systems for County Departments
as well as other municipalities and public service agencies.
• Provide administration and support of microcomputer desktops, laptops, printers, and other electronic/mobile computing
devices.
• Secure County computers and communication networks from overt or accidental breaches.
• Provide and support an up-to-date computer and common application-training lab for all county groups.
2008 Accomplishments:
• Routine support of 3,600 phone-ports, 1,200 Personal Computers, 800-plus Server and Network Infra-structure devices
• 2010 Census Phase-1, Initial data gathering, Census formatting, delivered to Federal Census Bureau
• Virtual Server Phase-1, Computer Room re-model (Electrical Feed - Distribution), single purpose and utility servers:
o Physical server count dropped from 115 down to 65
• Operational Budget Preparation, due to economic forecasts, three major revisions and reductions
• Active Directory implemented, replacing Novell, critical step toward Strategic Vision of common vendor infra-structure
• Oracle DataBase 10-g; underlying structure for Assessor-Treasurer and Land Information-Permitting.
• Kronos Time Keeping upgrade, also added Departments for compliance and efficiency
• Relocate BKAT Public Television to Fairgrounds
• COPs (Community Oriented Police) Grant, year one of three-year and $3.6 million effort; four major elements of the
project are defined, budgeted, and well under way
o Mobile Computer Terminals (MCTs) in all primary city and county Law Enforcement and Fire vehicles
o Wireless Network, security, software patching and updating
268